Maybe he was having a bad day but I thought sharing it would be good.
The gentleman who takes the order is asking āis that all for youā at the end of each order before you even finish saying the order like heās pissed off of clients ordering :)
For 2 giant venti hot teas, heās not providing sleeves thinking double paper cup is enough for it. Wondering if the hot tea is the hottest temperature drink that is served there so what are the sleeves for? Frapaccino?
And last but not least; how would you expect one person carrying 2 venti hot tea and a breakfast item without offering them tray or carry bag?
Overall understanding someoneās attitude toward you in food industry while you met them 3 seconds ago is sometimes complicated.
I wanted to let it go but I realized having 3 unjustifiable mistakes in one visit requires some attention so it can be corrected accordingly.
Thanks to the smart barista standing by the machine who immediately recognized the unprofessional behavior of that gentleman and provided tray and sleeves right away.
Hope this get someoneās attention who is in a the right seat to make appropriate actions...
Ā Ā Ā Read moreWent in this morning before 7:30 am to try to use my birthday reward that was expired today. The person attending the drive thru did not have the best customer service for the drive thru. Tried explaining that my birthday reward said it expires 11/07 and I attempted to use it. She had mentioned that I can only use it in my birthday. I asked politely if I can use it today since the reward did say it expired today. She says no, only on your birthday. My friend works in a st Pete location and mentioned that they should have still honored it. My drink was okay, but I donāt understand the persons customer service . Wish I could have had used my reward. Will continue to go to the location on 590 and coachman where clearly the customer service is top notch unlike...
Ā Ā Ā Read moreI frequent this location on my way to work for my coffee needs. Each time is usually quick and fast. I either get a nitro brew with sweet cream or venti iced brown sugar oat shaken espresso. Today I go the iced brown sugar oat sugar espresso, however it tasted different. It seems they forgot to add the brown sugar in there. The tasted is like coffee and milk. It sucks I canāt return to the store as I am driving to my night shift for work. Next time could you please remember it . Thank you! For 7 dollars it...
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