Wendy's — Restaurant in Cleburne

I don’t like leaving bad reviews but I had to share my experience just now.

Walked in to get some food, employees rolled their eyes, we came in a little before 9:30pm on Sunday September 29th and they said they are closed. Then they asked us if we wanted food, after they had already told us they were closed and essentially kicking us out of their dining room. Their dining room hours say they are open until 10pm every day of the week.

I occasionally get food here but a few bad apples have ruined my experience with this Wendy’s and I will not be returning until it’s under new management. I understand it’s not fun to have customers at the end of a night, but this is also a business and it has set hours. If those hours are not accurate then they need to be adjusted so your customers do not come in and get disappointed and go somewhere else instead.

I would not recommend anyone to go here as I wouldn’t trust them to make my food after an...

Don’t waste your time at this Wendy’s location. The manger and employees consistently provide subpar food and service. The burgers are consistently cold and the employees could care less. I have twice written to corporate about the poor food quality and service at this location and have never received a response. Corrective action was never taken. The whole work team at this location needs to be fired and replaced!

Updated 6/21/2024 - I’ve been back to this location serval times recently, and wow, what a change. The store has been remodeled with a complete change in staff. They now have an excellent manager and competent employees. The burgers are hot, the staff is friendly, and the service is great. A kudos to Wendy’s management for ridding this location of the incompetent staff that plagued this location for years. I plan on being a regular customer at this location...

I went here a month ago( attempted) and staff closed early like 8:30pm and the sign stated they closed at 11:00pm. I observed them hiding and cleaning up. There were several customers like me who attempted to go through the drive thru and the dining area but no staff assisted us. There were two staff ( males) sitting in the dining area with Wendy’s hats and shirts on and they ignored me when I attempted to come inside. There was one staff member( female) with a mop and yellow bucket mopping the floor and another staff member standing around and ducking behind the counter when I was attempting to open the locked door. I will think twice before coming here. It appears like a group of teenagers who didn’t want to work. I attempted to call corporate but I was on hold way too long. This was...