Annie B. & Earl's Place — Restaurant in Cleveland

This morning we decided to try something new. Regular customers of a next door restaurant "Shays" decided to support a new black owned local business "Annie B. And Earls Place." Walking in I was very apprehensive but the staff seems nice and told us" Sit anywhere you would like" and we chose a seat near the window. After sitting I noticed they had a bug problem. There were multiple little black bugs flying around and a couple of local flies! When the server brought the menus there was a bug that kept fluttering in my face so I politely took the menu and smashed him against the wall. That did not stop the other bugs from flying around our table though. Trying hard to get passed that we ordered and now we are waiting on our food. While we were waiting the young lady who was also serving 2 other tables was bringing out a plate of toast with her thumb holding the toast down on the plate!! "Gross!" She also brought out a small cup of butter with her thumb and finger inside the cup! 🤦🏾‍♀️ Our food finally comes on the smallest platter like a kids size plate. The food wasn't bad but it was more like an appetizer vs a full meal for the price. When we asked for a refill she brought a half gallon of store bought orange juice and poured it straight into our glasses which was odd. So when we were finally done eating I had to hunt down the server who was found at the diners bar area reading from her cell phone. I love to support black owned business but they must do better and practice more professionalism. I can go on about other activity but I am just going to leave...

This diner is my all time favorite in the local Cleveland area, When you walk in the joint the smells of grandmas sunday breakfast automatically reminds you, of family and how food brings a abundance of love, laughter and good memories all together. Family Owned and Black Owned gives you a double dose of there take on good quality appetizing food. Ranging from breakfast to lunch, try there mouth watering huge delicious pancakes, omelettes and Fried Fish.They also have a couple southern favorites on the menu like salmon croquettes and fried green tomatos which is always a hit.There is an exceptional amount of love in the atmosphere which brings an authenticity to this diner which no other diner can duplicate."Annie B's&Earl's Place" what can I say, Satisfaction is the key when you go ask for Annie B, her bubbley loveable personality will welcome you and your family with open arms. (Tell her...

👍🏾👍🏾👍🏾This place reminds me of Mom and Pop's kitchen that serves good quality home cooked meals. It is located near downtown Cleveland on a main street. Atmosphere was pleasant, spacious and clean. Decor need many upgrades. Overall appearance I would rate it a 2.5. Upon entering the facility, we were greeted with exceptional customer service skills and were ask to seat ourselves. Our waitress, Ms. Summer❤️ was very attentive and made us feel that we were her only customers during her very busy shift. 👐🏾The food was hot and fresh upon arrival and was received within 5-10 min after we ordered. It is wheelchair assessable and appears to accommodate 90 - 100 people. Many breakfast selections from the menu and the prices are affordable. 👍🏾I will visit this...