Euro Cafe — Restaurant in Cleveland

Sabre at EuroCafe was awesome. She gave a waiting line of airline passengers THEE best customer service I have ever seen in an airport establishment. She greeted every customer with a smile. She asked for their preferences in lightness or darkness of their toasted bagels! She seemed delighted to make each customer's coffee "exactly" how we like it". She thanked the customers who were waiting in line for their patience. NONE of us were bothered by the wait. Because when it was our turn, she gave us the exact same experience and level of professionalism and pleasant energy and that smile. EuroCafe needs to promote Sabre or give her a hefty raise or some big company needs to snatch her up and pay her lots of money! She...

The nastiest lady I have ever met in the service industry. I was a bother to her when asking for coffee. She actually had to look up and get off her game on her phone. Then she asked me how I was paying. Told her cash, she got nasty again and said there was a coin shortage and I would have to use exact cash or get all pennies back. I pondered on using a card but legal tender is cash and we are definitely not in a coin shortage! We exchanged words neither one using good ones. I refuse to give this...

This is really embarrassing! It took forever to get 2 iced coffees and then they were so horrible we threw them both in the trash. They were not mixed properly and the whole process of making them was an embarrassment. A Very low class place. Understaffed with no experience. Owners should not be in...