Bar Symon CLE Airport — Restaurant in Cleveland

Travelling in support of my beer blog, Great Beer Now, I spend a good deal of my time in airports across the United States. I’m always on the lookout for airport establishments that spotlight local brew and my quest for Ohio beer in the Cleveland- Hopkins Airport led me to Bar Symon.

This airport dining and drinking establishment is located in Concourse C and it has a good deal to offer the individual who is hungry or thirsty. They open very early to serve breakfast and then stay open through the lunch hours and into the early evening hours for dinner. Food options include eggs, omelets, sandwiches, burgers and combos, baked mac and cheese, kielbasa, and other assorted comfort foods. I ordered a burger and onion rings when I was here and left feeling satisfied. My burger was okay overall and a little on the small side, but I loved the onion rings and devoured them with abandon.

Beer, not food, is what convinced me to visit Bar Symon and I liked what I discovered. They serve a large variety of beer for a place this size and I really like how they list Ohio craft beer separately on the menu. This is perfect for someone like me who almost always seeks out locally brewed beer when I travel. With the menu organized so nicely, I didn’t have to pull out my cell phone to figure out which beer was brewed locally or ask the wait staff. It was all listed, right there. Ohio has some amazing beer and I was thrilled with the two glasses I consumed with my food, while waiting for my evening flight.

The atmosphere at Bar Symon focuses on television viewing and people watching. They have several televisions behind the bar, for your viewing pleasure. The interior isn’t that big and it can get crowded, but they have done an effective job arranging the seats so that the space can accommodate a large number of guests. They have an abundance of outlets, too, so you can charge your cell phone or laptop while you dine and drink. Overall, Bar Symon is a cool place for a pre or post flight beer and some comfort food, right here in Concourse C and I recommend it the next time you’re at Cleveland...

I frequent this place. I eat there 5 out of 7 days. Everything was just fine until today 9/29/2026. I ordered a chili and when the waitress Jazmine brought it, it was very dry. The waitress left before I could tell her to bring me my drink so I waited. When she came back she ask me if everything's okay. I looked at her and told her that the chili was dry. For whatever reason she turned around and walked away. At that point I was mad for the rudeness but I didn't want to be disrespectful so I kept my mouth shut. Now she saw that the chili was just sitting there and ask nothing. It seems that she made a comment in the back because cook Maria came to me and asked me if everything's okay. I told her about the dry chili and she apologize and offered me a new one. I agreed but I asked it to go cause I had to get back to work. When I went to the front to pick it up, Cook Daisy gave the chili to Melissa. And Jazmine started causing a scene yelling that why was Daisy giving me a free chili. Daisy and Maria tried to explain but she was furious saying that she doesn't that treatment why should I. Melissa grabbed the chili and Jazmine snapped it out of her hands and said no. That I should've told her and not Maria about what was going on with the chili. Melissa once again grab the chili and put it in a bag and gave it to me. At this point I was so embarrassed with her and the cooks that I told her that it was okay, to keep it cause I didn't want to them in problems. Melissa said that she was the one that was sorry and that I could take it. This waitress needs to learn about respect, empathy and customer service. In the area there are a lot of restaurants. I go there because of the warm service and treatment that we get there from each one of them except Jazmine. I will never eat at this place the days that she's there and I'll make sure that non of my employees, co-workers and friends from the airport goes either. Sorry owners and managers of this place, it's nothing personal against your bar but I can't allow anybody that I know get humiliated the way...

So sad that the Cleveland airport Bar Symon is so bad when Michael Symon is from Cleveland.

Ordered a Lolo burger... I was only asked pink or no pink...well...I like my burger medium well. Hmmm....I guest I should have asked...how pink is pink?

I was asked if I wanted fries, onion rings, or a side salad. Side salad, please...no ask as to what kind of dressing I would like. It came out with oil and vinegar.

I couldn't determine if this was standard practice or just a wait staff that didn't want to be bothered. When I talked to the manager and asked if this was how they did it there...I got a non-commital nod of the head.

Received the order pretty quick...where is the mayo and mustard I asked for? Oh...I'll get that.

I order my burger bunless and it was...yay...but the burger was so greasy it soaked right through the paper on the plastic plate. It took me a minute to realize the paper was coming apart with every bite. I imagine I ate some of it before I caught it.

And then comes the bill. Remember...do you want a salad? Well...the waitress didn't tell me that there was a $5 upcharge! I brought it to her attention and she simply walked away with a smirky smile.

I called for the manager before I left. He listened....said he would put my concerns on the manager board for the night crew and apologized. And that was that. I...