Schnitzel Express — Restaurant in Clifton

Rude Staff, Bland Food — Not Worth It

If you're thinking of trying this place, do yourself a favor and don’t — unless you’re just in the mood for a decent salad sides.

I called over 30 times to place an order ahead, knowing they take forever (30+ minutes) to prepare food. No one answered. They later tried to blame it on me calling from a private number — I didn’t. I even called again while inside the restaurant, and watched the staff deliberately ignore the phone. He wanted to blame it on being busy but at that moment he wasn’t.

When I brought it up, the guy was incredibly rude and defensive, with zero professionalism or basic customer service. As per the owner, he “doesn’t pick up numbers that have no name on it.” I never knew a restaurant that runs like that. People also have valuable time and when they are placing an order it’s not only contributing to them but the establishment.

It’s not the first time I’ve dealt with this. I have honestly done this before when they have ignored my calls when I order and I only order for my sister whom comes from NY to visit but her taste buds are meh:/ Even my sister reported, her trying to call for an order ahead of time while driving from Staten Island to Clifton and was ignored at a different time. She called for 40 minutes straight.

As for the food: If you want bland, dry meat, this is the place. Chicken shawarma? Tasteless. The meat? Just as bad. The kofta extremely dense. Honestly, the only thing worth eating is the salad — but even that can’t make up for how poorly they treat people.

Don’t waste your time...

The first time I went to the restaurant, I got a Philly CheeseSteak and I was offered 2 side salad bars along with it. Went back several times. I went back tonight and I ordered a Philly Steak and Sharwama. The restaurant was out of sharwama (normal). I was told the Philly Steak wont come with the side salad bar. I was surprised and mentioned my previous experience. The menu in the restaurant says at the top "serves with 2 side from our salad bar". The other item I had ordered was Chicken over rice. My wife and kids waited for the food, when it arrived the rice was cold and the chicken seemed old as well. Do not know when it was cooked. Wife did not eat as well as the kids left it. When I politely mentioned to the restaurant staff they got all defensive and saying we are 5 stars... anyhow bad experience tonight and poor customer service. The review is intended in the hopes they will fix their customer service and serve fresh food. Also, please reprint your menu inside the restaurant because it does say under the Sandwiches section that "serves with 2 side from our salad bar" even though you claimed that there is a line. PhillyCheese Steak does fall under...

A Hidden Gem on Getty Avenue!♥️💚🖤🌺🌺🌺

I can't say enough great things about this restaurant! Located on 600 Getty Avenue in Clifton, this family-owned gem serves some of the most delicious and satisfying food around. From perfectly seasoned chicken and shawarma, to crispy fries, gooey mozzarella sticks, juicy chicken tenders, and even a thoughtful kids menu—they truly have something for everyone.

The portion sizes are generous, and the prices are more than fair—you get amazing value for what you pay. It’s rare to find such quality and quantity at such reasonable prices.

What really sets this place apart, though, is the outstanding customer service. The staff is incredibly kind, welcoming, and respectful. You can feel the warmth the moment you walk in. They truly treat everyone like family and go out of their way to make people from all cultures and backgrounds feel welcome.

Whether you’re dining in with your family or grabbing something quick, you’ll feel the love and care they put into every meal. This spot deserves all the praise—highly recommend supporting this hardworking, generous, and inclusive...