Starbucks — Restaurant in Clifton

Associates will have pick up orders that have already been prepared just sitting on the counter unpacked for 15+ minutes. Beverages just sit there to get cold or whip cream dissolved. Then when you request to pick up the order they start to move extra slow while packing it, as if they enjoy having someone wait on them and watch them pack coffee. It’s unbelievable that the supervisor on duty allows this. The girl was specifically packing pick up orders while the other staff did different task and yet she manage to take 15 minutes to put 3 Ice coffees into the bag, whip cream basically complete dissolved at this point. I feel this behavior is intentional because it seems to be standard practice at this location.

Im not sure if the staff does this on purpose because they are losers in life and get joy from making other people wait on them and watch them play with cups and bags or if they are really just that incompetent.

If you order delivery from this location just be aware your drinks are likely to be cold and or whip cream dissolved and ice melted because the employees need validation as they want drivers to watch them put coffee into bags and pull stickers.

The order was prepared sitting on the counter as soon as I walked in the store, yet it took 15-20 minutes before I walked out with it. Just something to think about before ordering delivery from...

This place is great. The coffees are delicious. But today I had a bad experience, as always. I went to this place, and the man taking orders on the computer didn't want to take orders from people who spoke Spanish. I told this person, "Can I have three coffees? Two medium and one small. No whipped cream." But he asked me if I spoke Spanish, and I said yes. And he called another person to speak to me in Spanish. And this person said to him, "She speaks English." He didn't want to take the order, and after all, he messed up, because he gave me three small coffees. After me, a couple of teenagers arrived. He didn't want to take their order because he spoke Spanish. They had to wait for the other person to take their order, and he continued serving the others because they obviously spoke English. The teenagers who arrived tried to show him what they wanted with a photo on their cell phones, but he didn't take their order. Then the person who speaks Spanish told me that she was going to...

Worst Starbucks experience. I understand people make mistakes but to be rude knowing you made a mistake and flipping it on the customer not taking accountability is completely different. The middle eastern male worker in the front around 1:50pm today when I picked up my online order that I ordered 4 min beforehand and actually came in 3 min before it said it was going to be ready. I got my stuff and realized as I walked out my wrap was extremely cold and was never cooked. They forgot to heat it. People make mistakes so I went back in and said it was ice cold and he said well when things been sitting……what??? It wasn’t even cooked at all. And I came in early so to make a statement like that is bizarre. He didn’t even look at it. And when they heated the same gross one up and gave it back to me he didn’t even say sorry for that or nothing. Worst...