Great Harvest Bread Co. Bakery & Cafe — Restaurant in Clinton

I came in with my three boys like I regularly do to get a sample and a loaf or two of bread. All four of us received a sample (like we regularly do) and then I bought a loaf of bread. The worker charged me for two of our four samples. When I questioned her about it, she said that was the rule (that after the first two samples, we get charged for the rest of however many samples we have). I have never been charged for a sample here ever and was upset that she did not tell me there would be a fee before giving all of us a sample. There's no sign up, and no one said 'by the way, after two free samples we are going to charge for each sample.' It's frustrating to me because what if four adult friends came in and each got a sample. Would the first two friends get it free and then the other two would have to pay for theirs? Why should individuals get a sample for free while a family group (like mine) get charged? It's unfair, and it was deceitful of the worker to not tell me it would cost me before hand. And what if on this day I chose not to also buy bread? What If I got my sample and sat down? Would she call me back up to pay for two samples? It was an upsetting experience for me, and I believe there needs...

We have been coming to this location for years now and have always preferred it over the Layton one which is closer to us but we always made the drive to Clinton, however the other day (Saturday Aug 27th@ 4:10 pm)we went to this location and we were taken back and gasped for air when we walked in with the smell of bleach. Very strong cleaning products shouldn’t be used in such a small space while customers are still coming in. But let’s look past that and go to the part where whoever was mopping was soaking the floor to the point it looked like a pool and no yellow warning signs up. We used the restroom and while I was waiting for my mum I slipped and almost went flying onto the floor, I had to grab ahold of a handle to catch myself as I hear my mum inside the restroom screaming to be careful when I go into the restroom. It was even worse in there. Looked like there was a flood. Absolutely dangerous. Hopefully no one ever falls...

Reoccuring customer no more! For most holidays I would come in and buy the packages of frosted sugar cookies. However as of today a 6 pack is almost $16.00 including the tax!?!? When I got home I realized this...what the....maybe there's 8 cookies now....NO...no...nope. So I called a different store and they were much less. I called back to the Clinton store and asked how much in case there was an error....nope still almost $16.00. I asked why there was such a price difference at this store composted to the others...Bailey said rudely " I don't know why that's above my pay grade." Shady...answer...Well Bailey ...you should. Because I called yet another store who very politely told me these stores have different ownership and they set their prices. So I politely plan to support any of the other local Great Harvest Co. from now on. Besides the pieces the customer service is...