I've been a good customer of theirs for over a year, I ordered my usual med build your own stromboli, when I picked it up it was in a 12inch box not the usual 14inch box, the marinara was in an 8oz that allowed the box's top to close when before the 14inch box needed to have a slit cut in the box because the marinara container I believe was a 16oz. The stromboli was literally half the size of previous orders (a couple times a month and at 1 point once a week), 2 inches shorter, an inch less on width, and about 1 inch less in height. The excuse I received was new ownership when I kind of believe the guy made a small instead of a medium. First of all I don't like being ripped off and having managed and worked at high volume/quality pizzerias for decades (Bocas Best Pizza Bar, Doughboys, Nick's in Ft. Lauderdale), so I'm well versed on Italian restaurants menu offerings, portions, etc. They no longer brush the stromboli with the garlic butter making the crust very bland, have reduced the size (a medium used to feed 2 people, now barely 1) significantly while keeping the same price. When the regulars experience this their numbers will drop, the reputation they have will be diminished, and I give this new owner 6-9 months and it will be like the other restaurants that start to have revolving doors of ownership every couple of years. This is not my "feeling", but rather a prediction from my extensive experience in restaurants and the South Florida market watching this happen to a myriad of restaurants. This new owner better get it together or their investment will turn into a loss. I've witnessed this type of change in ownership in many restaurants because the owners/investors have the money to open/buy a restaurant who are either not well versed in the industry or came to Florida and believes our market is like those in other states not realizing our market is a totally different animal. I wish you guys the best, but you just lost not only a good customer, but one that did give you word of mouth advertising that people actually listen to, unfortunately now I can't. If you want to reach out to rectify this and get a full critique, I'm in your system with the name "Maestro" (I'm giving you an olive branch here). And in the event you don't reach out, you've got plenty of competition in the immediate area I can go back to. Have...
Read moreBella Roma, a popular pizza and red sauce joint in Coconut Creek, especially among the nearby Wynmoor 55+ community, offered an experience of highs and lows tonight.
The highlight was undoubtedly the $9 Monday meatball sub special. This sandwich featured soft, tender meatballs in marinara sauce, coupled with mozzarella on a sesame seed hard Italian roll. The use of bread and vegetable filler in the meatballs, possibly enhanced with cheeses like Romano or sharp provolone, contributed to their pleasing texture, making the sub a true delight.
Considering the success of the meatball sub, other sandwich offerings on the same seeded roll, such as the sausage and peppers or the cold Italian sub, seem promising.
On the flip side, some dishes fell short. The Pasta Fagioli soup was notably thin, with a burnt and overly salty flavor. The Chicken Pastina soup received a split verdict; Rachel found it enjoyable, but I thought it tasted watery and underseasoned.
A major disappointment was the Eggplant Parm over spaghetti. The eggplant itself was thinly sliced and excessively breaded, and the dish was marred by poorly executed sauce application. The overly sweet tomato sauce, reminiscent of ketchup in its sweetness, was merely ladled atop the pasta instead of being properly tossed, leading to an unappetizing watery base.
Interestingly, this same sweet sauce was less intrusive in the meatball sub, likely due to its more judicious application.
Service efficiency was commendable, handled well by a single server, but the kitchen's output was slow, likely bogged down by a surge in takeout orders.
A noteworthy observation was the size of a Stromboli at another table, impressively large and indicative of Bella Roma's generous portion sizes, which perhaps contributes to...
Read moreThis has to be the worst pizza I have ordered. I grew up lived in New York all my life I have never come across such a bad pizza experience even in Florida. The pizza slice when picked up had a stream of oil dripping off the slice from the pizza cheese and the pepperoni. Italians who I know worked in the pizzeria business informed me if that happens, it means the establishment and the owner of the store is using cheap mozzarella cheese and cheap pepperoni when making the pizza. If I wasn’t careful enough all this grease and oil would’ve dripped all over my shirt and pants. Can you imagine eating this and what it does to your arteries this is not what I call pizza. You can go to Costco and buy a whole pie for seven dollars and get a better experience on top of it the workers are depressed and not happy they’re telling me their experience of the current owner selling the place and that He’s an asshole and always drunk the employees can’t wait till he sells the business. Why would you bad mouth and talk about your boss too customers who are coming into the store? The new owner they tell me is from Romania who also owns the burger store a few doors down. They’re getting rid of the Sicilian pi pizza they’re changing the menu why? What does a Romanian know about the pizza business? The new owner is going to mess things up even further destroy this place. Are you looking for a great pizza you’re not gonna find it here, the crust of the pizza is hard and you can break your teeth. They reheat the slices and it’s dry it up. Don’t believe me? pictures. speaker louder than words. Look at the photos below. $8.00 in the garbage the only thing it gave me was heartburn. Stay away by all means it’s good for old people and...
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