I placed an Uber eats order and after an hour and a half, my order was canceled. I waited an hour and a half for this order and my driver waited over 20 minutes at the location. I called the store to find out why & a young girl brattily answered the phone "hello..". I asked what establishment it was and she just sounded confused. Talking to her was getting me nowhere, so I asked for a manager and was told that there wasn't one. She then said she was one. She then proceeded to get an attitude and hang up the phone. I called back several times and no one answered but the last time, a boy answered. Same hello, no business, no name, no nothing. So I asked him to speak to a manager and he said "this is the manager". I asked how many managers there were because the first girl who answered the phone said she was a manager as well. I asked for a person in charge and he hung up the phone. I could hear laughing, it sounded like a middle school classroom. I want to know what happened with my order and why it took so long. And why there was no one to speak with to...
Read moreHorrible ! I placed an Uber eats order and I ordered the double scoop item on the menu. It comes with 2 different flavors of ice cream and any toppings you want. So I ordered snickers ice cream along with icing on the cake, and for my toppings I paid an extra $1.96 for 2 toppings I wanted on my ice cream. The Uber driver was very nice and my order came quickly. As I proceeded to open my order, I seen that it was all the way incorrect! They totally jacked up my order. Instead of receiving 2 flavors , and my toppings I wanted , I only received 1 flavor of ice cream and the wrong toppings. And to make things worse , the flavor of ice cream they gave me was fat-free vanilla yogurt ice cream. How disgusting !! If I wanted fat free ice cream I wouldn’t have ordered . Imagine you placing your order , paying for it, excitingly waiting to enjoy your food; for it to be an absolute nightmare!!!!!!!!! Never ordering from...
Read moreIf I could give a half star (only due to the server there) I would. It was 80+ degrees today. I had a hankering for a strawberry sundae with vanilla ice cream. I drove to the location to get my ice cream. They had very few flavors no vanilla no chocolate no strawberry topping as I was willing to buy a quart and just have them create it from my court, I have never Seen a location such as this. Get it together warm weather is here and there are others like me who like dipped ice cream not soft serve. Otherwise I would go to Rita’s!!! ...
Read more