Smoothie King — Restaurant in Collierville

My wife and I arrived at this location at 7:20pm and when we tried to open the door it was locked, mind you it states online that they are open till 9pm. There were three people working in there. One girl who was wearing glasses saw us and completely ignored us. She proceeded to act like she didn’t see us and acted as if she was busy! So then I called them and that same girl was the one that answered. I asked if they were open and she said yes and so I asked then why was the door closed? She said only drive-thru. So I said then you guys need to change what it says online. She then says “We don’t need to change anything,” with an attitude. So I asked to speak to a manager and know the name, she hung up on me. Clearly this was a lie and they were just lazy to open the doors. If you don’t want to work then don’t and stop acting like customers are a burden to you. Smoothie King needs to change their employees!! I will not be coming back to this location. If I can give 0...

Too many times we've tried to call for a pickup order at 8:30-8:45 and no answer. If we do get through to place an order they tell you they pulled the cash drawer and you have to use a card. When they don't answer and we drive up there arriving 5-10 til 9:00, the place is dark and locked up. Day service there is great. Night service is very, very lacking. Really conflicted about continuing to patronize this store. Unfortunately, at night at least, this SK seems to have fallen to the low, low level of service prevalent in the rest of Memphis fast food establishments.

Use this information as you wish, but expect to be disappointed at near closing time service. Sign says open until 9:00 pm. Then be open until 9:00 pm. If you are going to o make a habit of closing early, then have a sign that says subject to...

There’s only ONE young lady at this location that makes the BEST SMOOTHIES! Everybody else either make the smoothie too sweet, too loose (no ice all liquid), nasty, not add all of the ingredients, etc. She is the best! I do not know her name, but she’s usually there in the early morning hours and she is FANTASTIC and CONSISTENT! I’m not sure what the other people be doing to the smoothies but they taste horrible when they make them. They need additional training or something because the ingredients are clearly listed on the paper they use to make it! Stop putting your own twist on things and make the smoothie exactly how it’s suppose to be made. Not all of us are there for extra sugar, we stop by for protein...