Fast Fit Foods Fillmore — Restaurant in Colorado Springs

A friend's family member passed away and we ordered from fast fit foods to deliver meal preps to them. I called prior to placing the order to ensure it would work out (lead time to prepare the order and delivery to Peterson Space Force Base). I was told all would be good to go. Order confirm stated delivery between 2:30-7:30 pm (MT). I called back (spoke with the assistant manager) to request delivery on or after 5pm. Said she would leave a note for the delivery driver to do after 5pm. On delivery day, got a text at 9:19am HT (12:19pm MT) from the driver saying he would deliver in 40 min (see screenshot). He then texted said he would be unable to deliver the meals on base. I text back sayin a note was left to deliver this after 5pm and that the website says they deliver to Peterson SFB (picture below). Delivery driver wouldn't respond or pick up his phone. I tried calling the store but everyone claimed they were powerless to do anything about the situation (ie, communicate with the driver, call a manager, etc). Sunday morning, someone from the Fillmore store called saying I need to come pick up the meals or they will throw them out. I asked why the meals weren't delivered. He said the driver messaged me saying he couldn't deliver AND that I had to pick them up. The message screenshot states nothing about picking up the meals. He asked why I can't pick them up, I live in Hawaii, not Colorado. He asked why our friends who lost their family member couldn't come pick-up the meals. I started to get flustered at the suggestion that a grieving family should have to do something your company website states you do and I paid for. I explained that the driver need only go to the visitor center to get a pass to get on base. Door Dash, Uber eats, Pizza hut, Dominos, Papa Johns, etc, everyone does this. He said they stopped delivering to the bases at the start of the pandemic. Definitely a lie… your website clearly shows two different names for the same base. It shows both Peterson AIR Force Base and Peterson SPACE Force Base. The name of this base was changed from AIR to SPACE on July 26 2021. A year and a half after the start of the pandemic. So at a minimum, the website was updated 1.5 years into the pandemic stating you deliver to Peterson SFB base. He said the assistant manager would call since he can't refund money. She called and made excuses why they would not deliver to the base and why the website isn't updated. She made excuses for his lack of empathy and his inconsiderate remark suggesting a grieving family should pick up meals that were paid to be delivered. She tried to speak over me as I explained the grievances in dealing with their company, their employees, and their whole system failing to fulfill an order I called twice to confirm and added notes when placing the order. So I began to speak louder, to which she responded by speaking even louder again while making excuses and deflecting blame. When I hear excuses rather than ownership, I get pretty flustered. Especially listening to one in a position of leadership over others and part of the company who then deflects blame to anything except her and the company. I called before ordering, placed the order, paid for it, followed up with phone calls to ensure things would be good to go; they confirmed everything and then failed to deliver. Listening to someone who can't take ownership of that, who instead sides with an employee who made the disrespectful and inconsiderate suggestion that our friends should do your job while in grief gets me pretty flustered. As I returned her courtesy of speaking over me by speaking over her, the assistant manager screamed at me "Are you an adult?" So I spoke over her again to explain that she and fast fit foods failed to fulfill their end of the deal. What audacity to scream that question after failing to take ownership of her store's complete failure and the lack of QA/QC on their website, instead making excuses and...

A Game-Changer for Busy Entrepreneurs: My Honest Review of Fast Fit Food

As a busy entrepreneur constantly on the move, finding a meal prep service that aligns with my hectic lifestyle and dietary goals has always been a challenge. Enter Fast Fit Food, a service I recently gave a second try, and I must say, it has exceeded all my expectations.

Quality of Ingredients & Meal Variety

From the get-go, Fast Fit Food impressed me with the sheer quality of their ingredients. Each meal I've received has been fresh, flavorful, and made with care. But what truly sets them apart is the variety of their offerings. As someone who easily gets bored with repetitive meals, the diverse menu options have been a game-changer, keeping my diet interesting and enjoyable. Whether you're craving something hearty or light, Fast Fit Food has got you covered.

Nutritional Balance & Macro Tracking

For those of us tracking macros or specific nutritional goals, Fast Fit Food is a dream come true. Each meal comes with detailed macro information, making it a breeze to log into my macro tracking app. This feature has been invaluable in helping me stay on top of my nutrition without the hassle of calculating or guessing the nutritional content of my meals.

Customer Service & Delivery

I cannot speak highly enough of the customer service at Fast Fit Food, especially their delivery drivers. They've been incredibly friendly and efficient, always texting me ahead of time to let me know when my meals are about to be dropped off. This level of communication and care has made the entire process seamless and convenient, fitting perfectly into my busy schedule.

Final Thoughts

If you're still on the fence about trying Fast Fit Food, let my experience be the nudge you need. It's not just about the convenience; it's about maintaining a healthy, balanced diet without the stress of meal prep. I'm genuinely excited to continue with Fast Fit Food and stay consistent with my diet in the long term. For any busy individual looking to simplify their meal prep without compromising on quality or variety, Fast Fit Food is definitely...

Visiting from the UK and thought it'd be good to have meals for lunch ready to go each day as I'm on the go. I picked the wrong place to get some meals from. Either your United States has very low standards of cleanliness, both locations and employees, to pass health inspections or these people simply do not care. The counter worker was quite rude. It just wasn't a pleasant experience. That would have been fine if the poor experience with this place would have stopped there. But the food is absolutely flavorless chaps! Perhaps dear Gordon can come over to shape up this place and get a little flavor into the food. Surpisingly, the portions are more in line with what I'm used to. Not American sized portions. Though, it's a shame to pay so much for such small quantities. You could frequent a local fitness bistro and have double the portion size with much more flavor than you receive here. Not to mention with more pleasant employees. Such a shame for a small business to be so unpleasant...