Teriyaki Madness — Restaurant in Colorado Springs

I've had plenty of Japanese food in my nearly 50 years of living here in the US, but this is the absolute worse katsu chicken I've had the misfortune to try in my entire life. I feel like whoever served this to me was trying to poison me. I've also been to the other restaurant south of this location and had a wonderful meal before, so not sure what is going on with this location but there was no chicken in my "katsu breading bowl"; they also forgot the sauce. Luckily I had some Korean bbq sauce in my fridge but that couldn't save what they gave me from going into the trash. The food was something out of a nightmare. I actually became ill after taking a few bites. I tried to save my meal and only maybe 3 or 4 pieces were okay but after pulling them apart there was barely any chicken, just some weird gunk and breading. Yuck! And I got a large! I should have looked at it before leaving because the guy working the register had to call his manager over to approve it and she did! I can't believe she approved this food! Apparently he felt something was wrong with it and she approved anyway? Are you kidding me?! Please get someone else in charge! I picked through it and none of it is edible. Most pieces are just breading and no chicken. It's cheap dark meat, the meat itself is gross. I basically paid what $15 for a bowl of rice and veggies. Do not get a large because you're mostly paying for extra rice. Just don't eat here, you'll get better katsu at L&L or...

The steak in our bowls was raw and had a weird taste. But at least, the staff made a new bowl for my son as the steak in his bowl was literally bleeding. No soap in the restrooms. The sodas were all flat. Really disappointed this time around. There was only 1 other customer in there besides us, so not sure why things weren't better. For as much as we paid, not worth it.

Update 10/8/25: soon after I left my review, the owner commented on my post and asked me to reach out via email to allow them to make it up to us. I have you the benefit of the doubt and I reached out via email that same day. No response. I also saw the owner removed their comment offering to make it up to us. Just really...

Seriously the best food we had on our mini vacation! We went to stay at great wolf lodge over the weekend and ate pizza, chili’s, snacks donuts and trust me so much more. By the last night we had no idea what we were going to eat, nothing sounded good. I google mapped restaurants near me and this restaurant came up. We are a family of 5 and we ordered the kid friendly teriyaki chicken and orange chicken bowls. I can’t stress enough how amazing their food was. If I was from the springs I would be back weekly! We also loved that we didn’t pay an arm and a...