3 Potrillos Restaurant — Restaurant in Colorado

My husband and I went with a friend here for lunch. The restaurant was virtually empty at lunch time on a Friday, so that should have been our first clue!

My husband and I ordered the lunch special of 2 tacos which came with beans and rice.

The taco meat was flavorless, and the tacos were covered with shredded lettuce, barely any cheese , no diced tomatoes. I asked for a side of sour cream and a side of guacamole to help with the flavorless tacos. The guacamole looked old and brownish..so figured I just stir it up. It was a very small scoop which tasted as bad as it looked , it tasted as if it had been sitting out far too long. We did not eat it.

When we got the bill from our waitress who was less then polite or professional, saying “You done” when she took our plates, I looked at the bill and for a side of sour cream was charged $3.95, a very small side of terrible guacamole $6.95, iced tea as $3.95. Our 2 flavorless soggy taco plates were $9.99 each.

I questioned the pricing and the freshness of the guacamole with the waitress and who I assumed may be a cook or kitchen manager. Neither could or maybe would speak to me in English and neither would either reduce the bill or offer any solution to the situation. She just charged my card and said “sorry.”

We will definitely not patronize this restaurant again..the food was bad (except the refried beans were yummy) the service was bad and the customer relations were non existent.

I don’t like leaving reviews like this but after spending $36.00 on a really bad lunch when you were craving Tacos..it’s just so...

The food, service and atmosphere was totally less than a 1 star. We were seated at a dirty table. No one cared to clean it up before we were seated there. There was some gross thing stuck on the table. It looked like a spill of some food that dried up. So before the food came I was already grossed out. Unfortunately everything went down hill from. The waitress failed to bring silverware, straw, lemons I requested.

Then there's the food. If the atmosphere and service were not up to par, I wouldn't mind but the food was a big no no.

The food was very dry. I'm not sure how someone can mess a chicken salad up. The best thing in the salad was the Avocado. The chicken was stale and extremely dry. The other food item was salty and bland at the same time. No flavor except saltiness. We both couldn't finish our meal as it was so unpalatable. The chips and salsa were decent but the chips were cold. I was also shocked at the hochata, as it was watered down so much. It looked like dirty water with specks of dust.

The price of the entire meal was worth more than it was. The plate...

I used to patronize this restaurant at least once a week, sometimes more. I stopped in for dinner by myself around 6:00 on a Saturday night and asked for a booth. The hostess hesitated and then said "Well, we expect to fill up" and wouldn't seat me where I wanted. When I got ready to leave she told me I could sit at the bar. When I sat down some of the other servers saw me sit and did not come to wait on me. After a few minutes another patron sat at bar, and one of the servers at the door promptly came out of the hall, greeted him and asked if he wanted a margarita. I was clearly seated first, and I know the server saw me. He didn't offer me anything. I always order a full dinner, drink at least 2 large top shelf margaritas and usually tip 25% to 35% so I spend money. I am not sure what the problem is there but I am not returning. Granted, losing my business isn't going to hurt them, but it seems their reserve good service and courtesy for customers that LOOK like they will tip better. I would...