Our family was in the mood for tacos so we headed for Torchy’s, but the line was too long, the music was too loud and the place too dark. We got out and headed to Wahoo’s. Best decision ever. I had been to Wahoos in Santa Monica, CA and had fond memories but had not been back for 15 years. Here in Colorado, the experience was recreated perfectly. Let’s start with the chicken taquitos, perfect beginning! Crispy with fresh cream, guacamole and salsa. Let’s continue with my son’s burrito: the carne asada was perfectly seasoned and it filled my growing teen. I had the ceviche tostadas which could have used a bit more protein but since I had devoured the chicken taquitos first, were a good balance. The husband had an assortment of tacos, fish, shrimp and carnitas and he was supposed to share, but didn’t, which speaks about the quality of the food (and maybe about his husband’s quality as well). We paired everything with a classic margarita. They made it faster than my son pouring his lemonade from the fountain, so my hopes were not too high. But the server explained they make it fresh in house with a combination of tequila and rum, and sure enough, it did not disappoint! We proceeded to the salsa bar and tried every single one of them. The chipotle one was extra flavorful, the Maria’s salsa was creamy and sweet, the green one was refreshing and perfect for the fish tacos and the spicy one… let’s say I’ll feel it again tomorrow. Everything was delicious, fresh and home made. We also discovered that on Thursdays, kids 12 and under eat free. So we...
Read moreFirst of all, I love Wahoo's. However, this location needs to up their game. I ordered a meal to go. The person taking my order, as well as the kid who brought it out, was cordial and professional. The thing is...the receipt stapled to the bag was smeared with guacamole, which I failed to notice until AFTER I took it from him (How did I get guacamole on my hands??) Yuck!
When I went to the salsa station to get condiments, l found metal cups and remnants of whatever they contained dumped in the bin meant for the plastic cups and lids. I went back to the cashier and asked for them, which she brought out with an apology. When I opened the bag to put in my condiments, I noticed that utensils and napkins were missing. I asked the cashier how I was supposed to eat my meal and she said she had forgotten to ask me if I wanted them. Her fault, she admitted. They don't automatically include them, citing a desire to "Save the Earth." I'm not an environmentalist, but I actively participate in recycling programs, only eat with plastic utensils when I have to, and do what I can to minimize my carbon footprint. However, it is not because I am trying to "save the Earth". The Earth is doing just fine. It is the environment I am trying to preserve for the benefit of the human race. I left the restaurant thinking the staff needed a better manager. But I know the cooks showed up because my food...
Read moreWe had dinner at Wahoo’s Highlands Ranch last night and I was SO impressed! The kid who took our order was passionate about his job and excited about delivering a high level of service. (He and his parents should be proud! I would hire this guy in a heartbeat!) The food (we split a smothered Bonzai burrito and I appreciated how they double-plated it for us) was delicious. The restaurant and bathrooms were clean. The manager, Phil, was very welcoming and showed appreciation for our business. This was the best customer service experience I’ve had in a restaurant since before the pandemic started. If you have also noticed an overall significant drop in service everywhere you go lately, take a break from that mess and go to Wahoo’s Highlands...
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