Hungry Howie's Pizza — Restaurant in Columbia Township

Let me just say I'm seriously disgusted with the customer service (or lack thereof) at Hungry Howies in Brooklyn MI. We ordered 3 pizzas and breadstix and a 2 liter of Pepsi after a long day doing our yard sale and when they delivered it I had my hands full and had the kids take the pizzas inside. By the time I got to go inside & get a piece, it was a little over an hour later & I realized they shorted us one pizza. So I called and after being on the phone with them 20 mins, and then waiting another 20 for them to call the owner and call me back, I was basically told that because I waited 2 hours from the time I ordered it that they couldn't do anything. The manager actually called the owner and the owner said that they have seen this before and have called corporate and they told them to not honor any refund or replacement. So basically they forgot one of my large pizzas and would not refund the money for it OR credit me a pizza. It's my fault for waiting 2 hours from the time I ordered to call them. First off, it was about an hour and 15 mins because it took them 45 mins to deliver it. Second, if that's how they treat good REPEAT customers over a mistake THEY made over something that costs you $5 to make and won't refund me or credit me a pizza then I will NEVER order from them again. Third, that is the worst customer service I have ever received when an owner is...

Absolutely terrible 🤢 ordered my pizza went over my order three diff times, to come home and my order is wrong, has tons of sauce not flavored crust and don’t have extra cheese, called spoke to the manager he said come get my money back! Asked him if he wanted the pizza back he said no that’s not our policy! So then I come to get my money back and the owner is there TOTALLY EMBARRASSING, He’s basically saying I’m lying, show him a picture he still says I’m lying! He don’t even have the right name on my order it’s under Cherie and my name is Ashley! Basically calling me a liar, and come on now sir you couldn’t even get my name right, let alone my order! Just totally rude and I will never be back there, how embarrassing for an owner to treat a customer like that! Totally...

First time order and nothing was as ordered.

Had husband pick up after work was a mistake. Nothing was even entered correctly as I ordered

1 Steak Howie roll

2 chicken Howie rolls

1 XL pizza LITE sauce(more like extra heavy sauce) 2x cheese 2x ham (get more on a hot and ready) Feta Mushrooms Red onions

FLAVOR CRUST Garlic and herb (joke no flavor on crust)

Howie bread

2x parmesan cheese (where was this? Passing on the counter does not count as extra.)

2 garlic cups charged and never received any.

Called and tried to speak to someone only to be told nothing we can do as your husband picked it up not you.

Will never order from here again.

$53.00 not worth $20.00

Have better pizza from a gas station...