Update. So hadn't been back in several months after my half dozen awful experiences. Figured I'd drop in and see if anything had improved. Short answer, NOPE. This is still the only mcdonalds that can't even seem to give you food that was under a heat lamp! The fries and burger I was served wasn't even room temp. Both were cool to the touch. It's amazing how they can screw up a simple triple cheeseburger and large fry! Take ur money and flush it down the toilet. It's the same as giving It to this mcdonalds. Just another wasted trip to Columbia where my food ends up in the garbage along with the money I spent. Time to hit up taco bell I guess. That was the last trip ever to the shittiest mcd I've ever seen or heard of
Stood at the counter for more than 15 minutes waiting for someone to take my order. Several employees walked by or saw me waiting patiently but not one even greeted me, asked if I needed help, or even bothered to acknowledge my existence. I've had this same experience here a couple times now. Needless to say, my future visits to this mcdonalds will be nill. I'd give them zero stars if that was an option. Not the way id want my customers treated if ivowned or operated this place....Terrible.
On a side note, drove down to the mcd in Waterloo, was greeted within 10 seconds, after a 30 second wait, the guy took my order. Was in and out in 4 minutes. So yes, it looks like it can be done, just not at this mcdonalds... I can see by the reviews majority of ppl have had a terrible experience with this restaurant. It's went completely downhill over the past several years. And btw as many other reviews have said...the place is...
Read moreAh, the Columbia McDonald’s drive-thru — where every visit feels like spinning the great golden arches roulette wheel of mystery.
On your first spin, you might receive a burger gently assembled by what one can only assume was a team of blindfolded raccoons. The bun? Artfully off-center. The condiments? Generously smeared across the outside of the wrapper, just where your fingers didn’t know they needed them. It's a tactile experience, really. McMessy, anyone?
Go ahead, spin again! Because the fun doesn’t stop with sticky fingers — this round, you’re playing everyone's favorite game: Guess What’s Missing From Your Bag! That side of fries you paid for? Vanished. Your drink? Schrödinger's soda — it both exists and doesn’t until you drive off. And hey, if you try to clarify your order at the speaker, you’ll be treated to the soothing sound of unintelligible static and... attitude. Nothing says "fast food hospitality" like getting sighed at because you didn’t hear whether they asked “medium or large.”
But that’s just part of the charm, right? If consistency is the hallmark of a great establishment, then this McDonald’s delivers — consistently chaotic, delightfully disjointed, and reliably unreliable.
Would I recommend it? Only if you're craving a sense of adventure with...
Read moreThe last time I made a curbside order in order to get back to work faster. I sat for 20minutes before going inside and finding out they didn't even check their curbside orders and hadn't started making it. I was late to work and the food was hard and cold.
I went today to see if it was any better. I sat in the drive thru watching car after car go through the other line. That line emptied and I sat for several minutes and they STIll didn't take my order. I then went inside and let the cashier know the one line wasn't taking orders and that I had been stuck. The young boy with brown hair and a chinstrap at the register had the audacity to interrupt me over and over, telling me with an attitide, "It is what it is." If a customer lets you know something isn't working, don't be rude. I couldn't believe the way I was spoken to.
This has been a pattern with the Columbia and Waterloo locations, who are owned by the...
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