Ange's Pizza - Clintonville — Restaurant in Columbus

I ordered a takeout pizza for pickup online, in the special instruction section online I asked for the extra large pizza to be cut pie slice. Upon getting the pizza and inspecting it to make sure everything was okay it was cut square and not pie sliced so my husband asked for it to be remade and cut pie sliced. The rebuttal to my husband was he is not making another Pizza and if we want one we'd have to repay for one, so my husband made a phone call to me he let me know what the problem was and I asked if I could speak to the gentleman but he would not take a private phone and I understood because of the covid conditions. So I told my husband so that it wouldn't be a problem to just take the pizza and come on home and that's exactly what he did. Now I placed a phone call to the store myself and spoke with the gentleman by the name of Jerry, I explained the problem to him, he informed me the information on my ticket about cutting the pizza pie sliced was not printed on it and I had the ticket in my hand and he was correct, so in turn I explained to him that I ordered it online and in the special section for such detailed information (that's what I typed in for it to be cut pie sliced) so the way it was handled was he told me to call the store instead and inform them. I can understand that and I don't have a problem with doing that. So if you want something done try not to rely on it being done through the online process just call the store after you placed your order online. I gave this store one and a half stars. Because the bottom line was if you want to retain a customer you'll try to accommodate but instead you chose to send the customer out without the problem being remedied instead it had to be taken care of by the wife on a phone call. Instead of embarrassing the customer in front of others and speaking angrily, it turned into giggling and laughing at what the employee was saying it should have been handled much better. So One and a half stars to me...

I pick up a pizza, all pepperoni half sausage and mushrooms. Someone from the kitchen asked me what I ordered and I knew they must have gotten it wrong. He gave me the pizza and assured it was hot fresh out the oven, and withheld my receipt. He for some reason offered me free paper plates and napkins (just odd) I know they are there for my convenients and for some reason he had a dead stare at the the back of my head as I ws walking out (I could still see him at the reflective window) When I got home...NO Pepperoni on my half. NO biggie, but since he knowingly sent me home with the wrongly made pie, I'm pissed but too tired, it could've been worse. It did get worse! My son walked in and said his pepperoni side was great, then looked at mine and found a hair. Twice I found hair and once a very small piece of glass in the past. I love the Angies on karl and 161, I have always shopped there but too many bad experiences at this location and not shopping there anymore. Dag...now I have to drive out of Clintonville to get my pizza!...

*WARNING * My family stayed at the Hampton hotel in Columbus, Ohio, on a Thursday, we ordered pizza🍕 ½ cheese ½ pepperoni and cheese 🧀, Stromboli, sub, loaded fries, and lasagna, and wings. The food was not only overcooked and did not look appealing. My 7 yr old did not want to eat it. The next day, I woke up with my lower back🤕 hurting, thought it was from the hotel beds. But after checking out at 12 pm. and stopping to get mcdonald's for my son, I suddenly felt sick...stomach, feeling bloated and hurting really bad. After that, "I was done for" driving back to Dayton just 1 hour and 20 mins, I had to pull over every 10 minutes to puke 🤢🤮🤢 my guts out.. My sister also was not feeling well her stomach also hurt, and we also had diarrhea, headache with excessive thirst, and they were following us home 🏠. I have been sick for 3 days now. Today, Sunday, I was able to hold down some food... Be careful from ordering from this place I spent $100.00 🤑on this food to make me and my family sick... with food...