Arby's — Restaurant in Columbus

On1/5/23 my two friends and I went to the Columbus NE Arby's, one of my friends attempted to walk up the handicap ramp and slipped and fell, hitting her head and getting several deep cuts on the back of her hand, which was bleeding badly. I went in the restroom with her to help her and my other friend went to the counter to tell the person who was in charge about what happened. He asked if our friend was okay and my friend told him she didn't know. He went back in the kitchen area. We ordered and sat down and continued to try to stop the bleeding. I went to the register and asked the woman taking orders if we could have some band aids. She went and told the man in charge then came back and said he went to look for the first aid kit. He apparently didn't know where it was because he was gone for several minutes. When he finally came back he threw a couple of band aids on the counter, said only "Here" then went back in the kitchen without even looking at me. He didn't ask me how my friend was and he never came to our table to find out what happened or how badly my friend was hurt. That kind of attitude and indifference from the person in charge is...

Window service nice but the turnovers are generally great & without a doubt fresh BUT this morning's HAD TO BE a LEFTOVER TURNOVER from yesterday no matter what they told me after because there was no freshness in the crust-taste like day old bakery items, topping is usually still not set & is messy when I go thru at just a couple minutes after 800-no mess at all but rather crumbly and the insides which are usually almost warm cold...what a huge disappointment to start the day with! I wondered when I saw what appeared to be that is was picking thru rack and it was confirmed when I got to work with my terrible dry tasting turnover....wh now that I said dry day old I know it had to be....that's exactly how day old turnovers...

Unfortunately a lot of restaurants in columbus are struggling post covid. Arbys had held it together though! They are always quick, my food is always fresh and proportionate. Everyone has a friendly tone and a smile, you would never know if they are overwhelmed or short staffed. The one time they forgot something on my order, they had multiple options for me to choose for them to...