Dulce Vida paletería y neveria — Restaurant in Columbus

One of the workers (who I would assume was a teenager) did not have gloves on when preparing an order. She proceeded to touch the straw with her bare hands while tugging it down in the drink. I told her if that was my drink she would need to remake it. She said it wasn’t (with a little attitude).She goes over to her coworkers and tells them about it. The coworker comes over and try to check me about getting smart. I asked for the manager. She was seemly polite and she listened. The manager agreed the worker suppose to wear her gloves when preparing food and she will take to the girl that hit smart. Not sure if that really happened. Either way, this was my first time experience. My kids were initially excited to try the new spot but unfortunately they witnessed it. But life goes on and I look forward to supporting other businesses! I rated a 2 because the kids said they still like what...

Everything is very good. The ice cream is delicious, but the cashier, out of eight times I've had bad experiences with her, has always treated me very poorly and is not friendly. She is very aggressive and does not know how to treat people. The first time she got angry because I walked in and told me I had to wait in line and there was no one there, just another person who was already being served she get mad because i ask her for some popsicles . i was disappointed the first time for that. I also noticed that she doesn't treat the employees well. It's a shame because this place deserves the best service.. I'm still going to come back because I love a lot this ice...

The ice cream was good but make sure you check your receipt because they over charged me extra scoop plus I tipped them so… i was kinda disappointed I didn’t look at my receipt until I got to house and saw she overcharged me a extra scoop when I only got 1 scoop and 1 topping so… at 1st I wanted 2 scoops but she was struggling to get the ice cream out so when she reached for 2nd scoop I told her don’t worry about and she stop so I only got 1 scoop! She still charge me for that 2nd scoop when I didn’t get it so won’t...