Not sure how this business is open, or operating under their popular name… as they are not registered with the Secretary of State. Major red flag.
HORRIBLE SERVICE!! Bought my home in GV years ago, & always said I want to try all of the local places. So after years of living here, I finally said let’s visit this bar & grill. I was so excited to try the Philly sandwich, but did I get it? No.
Service was horrible. When you walk in there is no greet or warm welcome. Sat for a few minutes and the lady that was at the bar with glasses, middle aged didn’t even mention her name to us while taking our order.others sat down after us & were served almost immediately & food was brought to them in a timely manner. I was shocked. Had a colleague meet us at this bar & we were so embarrassed to have him meet us there because he didn’t even get a drink order until about 20 minutes later. At this point, we were ready to close our tab. The only person who gave us nice service or asked if we were ok, was a nice young lady who was also at the bar. It looks liked people were coming in for shift change. I tipped the middle aged bartender because I always tip, & frankly she didn’t deserve it.. however I know what it’s like to be in this type of Industry as I’ve managed many in the past.
Front of house needs to get it together. Make guests feel welcomed! You want more locals to support? You can’t get that without giving great service. Owner/Manager needs to have daily huddles on how to start the day, there needs to be some serious coaching with the staff & accountability. & if THIS is the standard, you are giving the people that come the bare minimum & this area is amazing!! Do...
Read moreJust moved into the neighborhood, thought this was a cool little space was hoping I could make it my new hang out , 1 st time I wasn’t in had a great time nice music cool atmosphere, nice friendly people, 2nd time not so much there weee reserved signs on the bar?? Got there about 3:30 as the business starting picking up, seemed like a lot or regulars I always thought was a good thing, but because we were newbys we were ignored with empty drink for a period of time, the bartender was on friendly, kinda made us feel little wierd when we sat at the bar, the regulars kept her busy with football games betting on them and what ever else . There was a binder she kept putting $5 for regulars no idea what it was for because we were never asked and barely talked too, cool space and atmosphere but if your not a regular don’t bother you will feel unwelcome to bad..seems like a...
Read moreI went here pretty late, and it was great that it was open later than all other bars in the area. It was very clean. There was a solid craft beer selection and more liquor selection than you could ever want. They had keno and other lottery options. It is definitely somewhere to go late at night if there is nowhere else to go. Being one of the last bars open, I would have expected a more lively environment. The bartender was very sweet, efficient, and clearly knew how to do his job, however seemed worn down and exhausted. His job was exactly that, just a job. He had no knowledge of the craft beers or half of the liquors that he was serving, and no enthusiasm or pride in his job. NOT HIS FAULT of course!! The owners or managers definitely need to step up their game and make this a more enjoyable place for the bartenders(and therefore more enjoyable for...
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