Krystal — Restaurant in Columbus

I ordered the 24 pack cheese Krystal combo with a large fry and a large tots. I also added a pick 5 for $5.99. When we picked up the order I noticed we were missing two of the fries from the pick 5. Well we told them and they said they were in the bag. I said no. The fries and tots from the combo were there but not the other fries. So they gave us the two medium fries. Well we get home and I ate 2 Krystals and my kids each had 1. And then my friend got her 4 out. I go to get another Krystal and realize there were only 8 left. So that means I only received 16 Krystals. So I called back up the the location and was told I could come back up there. Well my kids father went up there and was told that they were very adamant that they put all 24 Krystals in the sackful. And would not give me what I paid for. So he had to buy more. Which is ridiculous. How do 8 Krystals just go missing?! I usually don’t give bad reviews but this was just bad all around. I will not be returning to...

Very bad service this morning. Got there at 1:20 am. Drove up to the drive up tried to order once the lady said may I help you gave her my order there was two cars ahead of me waiting in line and one was at the window. The she proceeds to tell me she wasn't talking to me. To please hold. After I gave her my order which was 6 kyrstals chiks and a spirit. Anyways. I sat there and watched as she waited on both cars. They drove off she came back to me and asked for my order again. I gave it she told me to drive up. When I gave her my money she gave me my drink she told me to pull forward it be a few minutes on my order shut the window before I could say anything. There was two employees in there. A male and female. I said really to her she opened the window but I had pulled forward by the point. The car behind me placed his order and pulled off before I got mine. Never again will I visit...

The sweet tea is always good at this location! However the service is incredibly slow even when there is no long line! The burgers are always good but during breakfast the sunrisers tend to be a little dry and they seem to have an issue when i ask for them to be put in the steamer for a few minutes 🤷🏽‍♀️

7/10/2022 Its always something with this location!!! They allow people inside in the mornings but not in the afternoon 🤦🏾‍♀️ Their INCREDIBLY slow even when they arent busy!!! They have so many issues ALL THE TIME!!! Now the system is down and they cant take any orders smh yesterday it was the speaker broken so everyone had to order from the window smh I swear they dont start cooking until they get an order smh this cant be a franchised location it just cant be!!! Smh this location is a bad representation of a restaurant...