McDonald's — Restaurant in Columbus

I am reading these reviews, and I question everything on whether its a 5 star or a 1star, this is just sad. Here's my 1 star review, because I LOATH this.

So, my mom and I decide we are hungry. She wants a fish filet meal, I wanted chicken nuggets. Simple? This is about the time that they had just gotten their snack wraps back and their numbers just got updated. So, I ordered the number that the nuggets changed to, it was 2 cheeseburgers on their side. We noticed this when we asked for the number 8, and they said we didn't have the number 8, but we are looking right at it. Whatever, got home. I cannot eat cheese burgers due to a dairy allergy, so I couldn't even eat food. I called to complain, they argued about the numbers. I demanded the chicken nuggets I ordered and we wanted fresh food, because it was another 10 minute drive to get chicken nuggets. My mom's food would've been cold too, just because they couldn't get the numbers right. They argued at the drive thru, said the numbers hadn't changed AGAIN STILL LOOKING AT THE NUMBERS, got to the front and the MANAGER slammed the window on us after telling us to pull forward and arguing that WE WANTED FRESH FOOD. We pulled forward and I got home and again, still was unhappy with my food because I was missing some damn sauces. -_-

Why does the overnight crew at places gotta be the worse? I swear to God.

What made me make this a week later is because my mom just went through and ordered an unsweet tee. Simple. It's on the screen and they put sweet tea in...

my friend ordered us some food and to begin with they took way too long on our order and okay i get it takes a bit to make the food fresh but it wasnt even fresh? and then i wanted a slushy but they aint have it bc it wasnt ready yet okay cool wtv i asked for a soda cup instead and she gave me a small cuz i aint pay for it but my friend paid for a slushy i never got. i got a sprite instead of water and one of the workers sees there was sprite in the cup and yelled at me to make sure to get water next time okay cool but she aint have to yell at me but wtv i just said okay because i did forget i could only get water. so she proceeds to just stare at me and then yells at me to go dump it out and get water instead or i could pay for it.. it is never that serious. me drinking a SMALL sprite aint gon kill you jus lmk politely not w that all that attitude. so i got water instead and i was still waiting on the slushy and it took forever so my friend goes to get a refund bc i already had a water and we had to go but the lady who yelled at me saw her waiting for a refund and just made the slushy even tho it still wasnt ready. who are these ppl yall be hiring?? i used to work at a mcdonalds thats not okay at all. this lady needs to be fired. she did everything she could to avoid that refund and to avoid getting in trouble.and on top of that, they did nothing but give...

They started with a single star and graduated to three stars... The single star was my first visit where several persons as well as myself had ordered our food and were waiting for a long time... We asked nicely if we may have our cups for our drinks to which we were told NO! It's our policy not to... So, we asked the manager who was right there if we could get our cups while we were waiting for so long... and she gave a "you're bothering me" look and muttered it's our policy not to... So I said I would like a refund as I don't want to be stuck here waiting and glared at by the staff simply for wanting to have my drink cup... The rudeness made me do the refund... I would have gladly accepted both saying it's their policy had they been polite... The rest of the group decided to attack the situation further and then got refunded too... Three stars because I went back the next day and even though they were super busy like the day before... they were polite and presented me with my drink cup upon request... They paid attention and made the change for the better... And now for the food, that alone would have grabbed them 5 stars as they always had fresh hot fries... Great turn around... We'll be back next week and maybe...