Starbucks — Restaurant in Columbus

This location is my go-to location. It's close to home and close the freeway. Some things that are out of their control is the traffic surroundling the location, so I won't let that jade my review.

I must say...THIS IS MY FAVORITE LOCATION.

The staff is always friendly. For example, on my wedding day, my family and I stopped in for a mornign treat. When the staff realized that we were going to OUR wedding, several staff offered their congratulations! Today I ordered on the app and cos drive thru pick up. Desppite having a line that lead out to the street, they stopped to offer a pup cup for my dog (which they do everytime), but this time stood out beucase of how busy they were. They provide service with a smile! I never feel rushed or like I've annoyed the staff when I am asking questions about drinks and they always respond with infomration that makes sense (difference in blonde roast vs dark roast).

My order is awlays ready early when I order throug the app. Even when I didn't selcet drive though and picked up through the drive thru, the staff have never complained.

This...

Great staff and great drinks! I went here to work pretty regularly and I am once again frequenting every Monday and Wednesday. It would get a higher score from me just based on goods and services, but the main seating area is lackluster. Starbucks is notorious for being a place to work, and more and more Starbucks are adding in seating with charging capabilities. This store, however, has 3 tables with outlets nearby. Almost every time I go, one or two of the tables are occupied by the manager/owner or the staff for hours, which means when my computer dies, I have to leave. I understand this is a work environment for everyone but if you know your workers need one of the tables consistantly around lunchtime, maybe get more options for customers who need a space to work as well. There are other outlets, but not in a place conducive to computer work. Like I said, it's an otherwise great place for what it is (albeit a bit awkward to reach), it just needs a few more options for people who wish to...

I frequently order from this Starbucks 2-3x a week. Today when I ordered it was pouring down rain, I got soaked trying to order so I rolled my window up half way. The girl taking the order told me to speak up twice so I raised my voice to be louder (at her request) over the rain and half closed window. I pulled up to the window and was met by 3 people standing in the window. One told me repeatedly to not yell at staff because everyone could hear… I explained more than once that I wasn’t yelling at her, I was raising my voice as was asked and I apologized if that’s what it seemed like but I was not yelling at her. This happens frequently where I am asked to speak louder and it’s the first time I’ve been accused of yelling at staff. Also my “yelling” was calling out a drink name and nothing else.

She disregarded what I said and was rude to me just saying the same thing over and over. Please don’t ask people to raise their voice to order if you are going to take it as...