I’ve been to Bottle Shop quite a few times (being a Columbus native) and typically have a great time. I love the concept and vibe of the place. However my most recent experience has really left a bad taste and likely won’t be back or recommending this place to others.
I came with a group of friends, all of which ordered mixed drinks from the bar and tipped graciously (25% or greater). I personally decided to purchase a bottle of wine from the pseudo-convenience store. I picked my bottle of wine and went to check out with my card, paying for both the wine and the corkage fee. The man at the cash register at first was rather neutral, not particularly rude, not necessarily kind either, speaking to me minimally. He told me he didn’t have any wine glasses and couldn’t open my wine on this side of the building and I would need to go over to the bar side. So essentially he scanned my wine bottle and that’s it. However, when he then presented me with my receipt to get my signature he proceeded to, rather rudely, ask me for a tip prior to even finishing filling out the receipt! At that point in time, he would have had no idea whether or not I intended on leaving a tip to begin with.
I’ve worked in the Columbus service industry for 8 years and have never once been asked for a tip, let alone ever asked for one myself. I would 100% have tipped (and still did might I add) regardless, however this rude and entitled comment really rubbed me the wrong way. Reading other reviews, I can see this isn’t the first time this has happened to customers here. This is a HUGE bummer because this is the location where my partner and I had our first date and previously served as a special place for us. We likely won’t be back,...
Read moreSo, I’ve been here a few times since living in Columbus & have never been impressed. The staff are borderline rude, the drinks are average at best, & the menu is overpriced in my opinion. That being said, I can respect their patio.
Today, I met some friends there but wasn’t in the mood to drink. I went to the shop side, grabbed a sparkling water out of the cooler & checked out (just like you would in a gas station or convenience store.) The girl who checked me out did exactly that…checked me out, nothing more, nothing less. I would consider myself a generous tipper normally (20% + at least) but saw no need to tip on this since she literally did N O T H I N G. I go back outside to sit with my friends & a man comes out & proceeds to yell at me for not tipping. I’ve literally never experienced something more inappropriate, rude or embarrassing at any establishment EVER. I still don’t feel like I needed to tip in this situation, but regardless, the actions of the staff were over the top & uncalled for. Needless to say, I will NEVER be back & will definitely be telling anyone & everyone even considering the bottle shop to go get better drinks & better service...
Read moreWhat a nice hidden gem! Creative cocktail menus, AMAZING wine selection, cozy atmosphere, amazingly friendly and knowledgeable staff, and a great patio! An important thing to note is the Bottle Shop doesn’t have a kitchen but they usually have a food truck of some sort parked out front for their patrons to buy from. Really cool concept of being able to buy a bottle of wine and then drink it there. (Note there is a standard corking fee if you don’t finish the bottle and wish to take it home!) They have a great N/A selection on the market side and an awesome mocktail menu too on the bar side. All of their staff are wine sommeliers so no matter what your knowledge of wine is, they can guide you through the process of finding one that fits your taste! They specialize in natural wines and have pop up tastings and events all the time! They even have a nice spacious patio which is awesome during the summer and is nice when the intimate inside fills up. Prices range from low end to high end, it all depends on your budget and taste!
Also, shoutout to Liz for her talents in always matching me with an amazing new wine for my fiancé and I to try! Haven’t had one I...
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