YF Chinese Cuisine 悦丰 — Restaurant in Columbus

Response to the owner: Everytime the sever comes fill out water I say "thank you", every sentence I say I would add "please". I don't know your definition of polite, but if you consider being upset when a normal request is mocked and denied I have nothing to say then. The rice thing is a concern I observed and brought up. You can say you throw it away immediately but no one ever knows what happens in your back kitchen. You can clarify that to your customers but IT IS NORMAL AND LEGAL to bring up that concern in any restaurants. Instead of throwing me the insults why don't you spend more time regulating your servers and procedures? You keep refuting my experience but what you really should do is to listen to advices (or learn from every encounter) thus improving your customers experience in the future. There's really no use in contradicting my bad experience, what's done is done, and you replying me with these bad words is only to make your own restaurant look bad. Are you suggesting that people are not allowed to share their bad experience about your restaurant? I asked for 2 because the 2nd time I came here the first bowl was like only pieces, I had to ask for more. The last time I was here I stopped asking since you came out and explained again. Okay, I guess you really are tightfisted then, I give up, satisfied? I also don't understand how asking for bowls of cilantro would cause disturbance to your restaurant, please explain this to me because I can only think that it's because your server is unprofessional. If you think my opinion of your server being unprofessional is an insult to you or your restaurant, then again, I have nothing to say. And also, I strongly think your server is unprofessional, and I feel uncomfortable everytime I talk to him. Regardless, I still act polite and say thank you. It's just my opinion and I'm choosing to address my concern here. You didn't respond to the issue in picture or the food issue, why? Am I allowed to address the concern about the food quality in general then?

Improve yourself, rather than complaining about people leaving negative review based on their negative experience.

Y.F used to be a decent Chinese restaurant and the service used to be good until last time I came here asking for a bowl of cilantro instead of rice( I don't eat rice), and the server basically told me that it is impossible to get them for me. It's like $0.8cents for a bunch of cilantro bro, and I'm only asking for 1 small bowl. I have never heard of any Chinese restaurant ran out of cilantro, like EVER. This is basically the equivalence of asking for some pepper or mushroom sauce in a steak house, or some red chili pepper in a pizza place. I don't know what the server is thinking, even though you don't have it, you don't need to be rude and act like I am some weirdo asking for something that is so common in a Chinese restaurant. Bro every Chinese restaurant I've been I will ask for a bowl of cilantro instead of a bowl of rice and no restaurant ever gave me a hard time/problem with it. AND not to mention that after I said I don't need the bowl of rice, waiter literally took the rice away! And its been sitting on my table for like 10 minutes! Are you gonna serve the bowl of rice to someone else? I can't even imagine being served someone else's leftovers, even though I didn't even touch the rice. JUST THINK ABOUT IT. And this time they didn't even bother to throw the plastic ring that ties the cilantro... Just look at the pic. Food is not the same quality anymore. Either it's way too salty and makes you drink a ton of water, or it doesn't even have a taste. Really makes you wonder if the owner pays the cook with the money saved from buying less cilantro. Will...

Quite possibly the worst service, if not prejudicial, I’ve ever had. I’m appalled at what happened to me and my daughter today.

I placed a simple carry out order online at 5:30pm for pickup at 6:15 (4 meals and 2 small rices). I arrived to pick up the meals at 6:25 and the host said it would be 25 more minutes and he was sorry. We left and returned 30 minutes later and again the host apologized and said it would be a little bit longer.

My daughter and I sat for 20 more minutes when a lady dropped off 1 meal of 4 and said sorry we would be refunded. I said that was very nice and thank you (thinking she was giving us something while we waited). She never said were not getting our actual order.

The restaurant was 3/4 full and food was constantly coming out of the kitchen. We sat for some time, waiting. As we waited I was confused how everyone else was being served, but us. 2 hours and 15 minutes after our initial order the lady came by and said our order was cancelled and order was not going to happen.

Why were we the only people not served? Why did food keep coming out of the kitchen, but our easy order could not be made in over 2 hours? Was it because we didn’t look like everyone else in the restaurant? I can’t find a logician reason. We were very nice until the end, after waiting well over 2 hours to be rejected. At that point I told them it was the worst experience I’ve ever had in a restaurant. If it was slow for everyone I would understand, but it seemingly was just slow for us.

Unreal and...

I've been here a few times now and every time, the food is still very good and delicious! There's not a lot of parking in their immediate lot, but you can park in the adjacent lot. There's a decent amount of seating inside but when they get busy, it fills up quickly.

You honestly can't go wrong with most of their dishes, all of it is authentic and flavorful! My favorite so far has been the Beef Offal appetizer, Griddle Spare Ribs, Pork with Green Peppers, and Lamb with Cumin. It's overall delicious and so flavorful, you can find something for everyone. The only dishes we tried to avoid were the chicken dishes, they come with a lot of bones and not a ton of meat. Most of their dishes come with rice, which is such a great balance and addition to all the sauces and flavors. The prices seem a bit higher, but it's quality food and you get a pretty good portion for everything.

Staff is always so nice, very kind, and quick with their service. We usually have a great experience! Their ordering system is convenient and easy and with QR code and table ordering, it's super easy to split the check or do family style.

I would recommend this for a small group, authentic Chinese food, family style, a casual date, or just...