Invited to Sunday morning breakfast at IHOP, we set the breakfast sit-down for 9:00am, we arrived at 9:30am the restaurant was already full of waiting guests, some large family groups were waiting outside, we signed in, with two people we were seated within 5 mins, seated at a nice booth (no window) but cozy and our waitress was attentive and polite, took our order within 5 minutes, our breakfast was delivered 10 - 12 minutes later as ordered. Without asking, the waitress brought us fresh coffee, condiments and extra napkins, asking if we needed anything else before moving on to other customers. In about 30 - 35 minutes (as we were almost finish) the waitress brought the check, again asking, would we need anything else, this waitress was great! The food of course was delicious and well prepared for my taste (I'm kinda picky), the restaurant was full of families enjoying Sunday morning breakfast, the atmosphere was loud with languages and voices, I could barely hear myself speak, so we decided not to stay to discuss business matters. My friend wanted to treat me this time, so I don't know if she decided to tip the waitress, (I usually tip 20-25 percent when the table service is GREAT!!!) Well, I would definitely go again if invited. I told my friend thanks next time my treat. We both laughed. I gave this IHOP in Compton 5+ stars, because who would have guessed that they would be that fantastic! No compliant (didn't visit the restroom, but my friend said it was small but...
Read moreI placed an order for pick up via phone on a Saturday. I ordered 3 meals. Two meals were the exact same. I was told 25 minutes before I could pick up. I arrived and was told my food was being packaged. 20 minutes later, still no food. I asked a different person about my order, and he checked and said they are cooking it now. I was confused because I was told 20 minutes earlier that it was being packed up for me. Who I assumed to be the manager came up and asked if I had been helped. I replied yes and no. I told him I placed an order over an hour ago and still had not received my food. He asked if I had paid, and I said not yet. He said he would take 20% off my meal. That was a nice gesture. I accepted, and my food came out 2 minutes after paying. It was all wrong! I always check my food wherever I go. My meals were not correct, and as I was checking, the manager was trying to over talk me. I had to interject and let him know I knew exactly what I ordered. It took another 15 minutes for the correction. The place was busy. I understand mistakes happen. But if you can't handle the foot traffic along with phone and internet orders, then hire those that can.
I'm not a fan of this...
Read moreUnfortunately not every place is uniform like it should be. This place was such a big disappointment and let down compared to other locations I've been to. If you have never been to a ihop before this location will try to trick you into buying the most expensive items on the menu and will only give you the menu with the better cheap deals they have to offer only if you know and ask for it. The service was really sad both by the manager and our server who never gave us or offered refills on our drinks and only gave us some small packets of old fashioned syrup and never offered the other good flavors they carry like blue berry or strawberry etc.. till we asked for them and then brought us little clear small containers since they didn't even have the pitchers of different flavored syrups that usually every other ihop locations carry. Just because this place isn't located in the best location doesn't mean the service and customer service and deals should be so bad. Save yourself the trouble and avoid this...
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