I have been to this place many times, because I live in town. And I brought lot of business to this Fiorella's Cucina. Almost anytime, I have had American, or European (tourists), friends, I brought them there. Then, for the first time, I had very poor service for the waitress who did not bring bread, then messed up my order, and gave gift of marinara sauce, not to me, for bringing the business, yet to the guest. He was shocked, how the waitress completely ignored me. And, as always, when bringing guests out of town, or country, I paid for the food. I am Mediterranean.

I did not wanted to blame the entire Fiorella's Cucina because of this waitresses, so on January 25th, I went there to celebrate a very special, 30 year, anniversary. Unfortunately, the waitress that I didn't like at all, was assigned to me, us. I didn't want to see that waitress near me, and I told her. Instead to apologize, and simply fix the situation by sending another to serve us, she got very angry. She know very well how much business I brought to Fiorella's Cucina, and how much, I, or my guests tip. She angrily left, and shorty after a manager visited, that I never saw before, with bow-tie.

When I told him, I do not want the waitress to serve me, he insisted to tell him why. I do not need to tell anyone why. I have a right to chose not be served by someone I do not like. I pay, not them to me. I did not wanted to tell him, but he forcefully insisted to find out why I do not like her to serve our food. I had no choice, so I told him the reason I do not like her to serve us, and especially our special anniversary dinner. And him (with a bow-tie) manager, started to defend the waitress, and tell me and my anniversary company to leave immediately. This had never happen to me, or my company, in our lifetime. And we been eating on all 5 continents, from Mexico and Monaco, to Macao.

My anniversary company were shocked. And I am talking about refine, worldly, and important people who I travel intensely with all over the world. And none of us had ever seen anything like it. This was so disgusting and uncultured treatment of me, and my guests. We still talk to everyone about it, leaving them speechless, and disbelieve of this horrible experience of ours.

And we will tell this to anyone (domestic, or international) who will, or will have any intent to visit Concord, about Fiorella's Cucina experience, and what had happen to us in details, so to strictly avoid and not to ruin their visit to beautiful and historic Concord.