Five Guys — Restaurant in Concord

When when we walked in Friday Evening 6 pm the cashier did not even speak English. The price of a bacon cheeseburger is now well above$12 I asked if the burger was made with steak, the cashier just stared at me and went to the back to speak to someone, returned and just sat there and stared at me. I again asked if the price included the cheese and is the Burger made from steak. I then realized he didn't understand a single word I said. We heard employees laughing in the back room.. We walked out to go to our car, when I looked back I saw a bunch of employees come out of the back room and sit on the boxes of peanuts in front of the of the cashier. Playing jokes on customers with a non- English speaking person is poor practice. And all employees...

This location of five guys is very clean and the workers in my experience have all been very nice and helpful with anything I need. The burgers are very delicious and aren’t to expensive, but the French fries are definitely what I would say is the dish you should definitely try. They make them with just enough salt to make them delicious and fresh potatoes make them even better. The workers do a great job of getting your food to you quickly if the restaurant is somewhat empty. The one thing I would say needs to be worked on is when the restaurant gets busy it takes forever to receive your order. What I have witnessed is to order your food online if you want to just pick up your food quickly. All around, five guys is definitely...

I love five guys but this locations employees are trash. I showed up Tuesday evening 15 minutes before closing to a locked door. I knocked several times only to be ignored. Finally the Hispanic gentleman in the kitchen saw me and just laughed and shook his head no. Highly recommend replacing these employees who enjoy working. I would've loved to add 100$ to the evening till because I wanted 8 burgers and fries to go but wasn't able to because these employees are to lazy to keep the store open for 15 more minutes. Would not recommend this...