Tokyo-Hanoi Fusion — Restaurant in Concord

We wanted to try a new place (for us) and we were happy when we saw this Asian fusion restaurant listed in Google Maps!

The atmosphere was very chill and the decorating was cute. I loved the combination of old vintage ceilings with contemporary lighting.

We were looking forward to having some Vietnamese food but unfortunately we were disappointed to find that there wasn’t much available that was Vietnamese (we asked for Vietnamese coffee and summer rolls but they no longer make them—although listed on the menu). There were several things on the menu that were not available due to running out of a particular ingredient. Also, scallops were not available when we dined at Tokyo-Hanoi Fusion. The waitress did tell us that they were going through a revamping of sorts of the menu. She was helpful by checking in on us several times (and I believe that she was the only waitress staff member working last night).

One thing that we would have liked was being able to order items and tell the waitress what spicy-level we would prefer. That was something that they do not offer.

The food was okay and we plan on trying it again since the menu is going through some changes.

We ordered two house sushi rolls, 1 steak & shrimp hibachi, 1 pad Thai, and two ice waters. Our bill before tax and tip...

The quality of the food was to the level of not eatable! Additionally, we asked to speak to the manager, which was the actual owner. We waited 30 minutes. We refused to pay the bill, until the manger spoke with us. Is that to much to ask for? We did not get orderly, disrespectful, or cause any type of a scene, and the next thing you know, after sitting there waiting for the manager to come speak to us, the Concord Police confronted my wife and I at our table. When the owner came out he was the most rude, disrespectful, person I have ever had to deal with. Totally unbelievable experience! Not only was the food bad, the cops were called (waste of time for them) and such a unprofessional, rude, manager! Just putting this out there.. I would not recommend this place! But, if you do go there, do not waste your time with any grievances you may have about the food and ask to speak to Management! BTW, I never asked or intended to ask for any discounts! I just simply wanted to speak to the manger to let him/her know of why we weren't satisfied! I would think, that one would want to know what a customers experience was?!?. Lmao. Just call cops! All because I said "im not paying util I speak with the manager." wow! p.s Sorry for any typos, but I'm not going to waste any more of my time...

I thought I did not want to write a review but I think if the owner was willing to give that kind of meat then she could take an honest review. We tried the restaurant for the first time and there will be no second no matter what. We ordered two beef pho, the flavor was the worst pho I have ever ate in my life and I originally come from Hanoi, Viet Nam. The beef - was stinky, seem like it went bad and the owner still decided to serve it. It was so bad that the broth was filled with its brown cooked blood. If a person that cook regularly will notice this and definitely will not serve human this bad meat. I still give it a try because both of us were very hungry but the moment I ate the meat, I knew I would get sick which I did. Both of us felt very sick, even both of us did not swallow the meat. I didn’t make a scene at the restaurant cause I didn’t want she to think that we did not want to pay and I thought it newly opens. But its horrible to serve that kind of food to customers. The owner seem nice but I felt very disappointed and did not understand how could she gave us that without any guilt. Now is 6:32am in the morning and I could not sleep the whole night because of the nausea...