Domino's Pizza — Restaurant in Conroe

THIS LOCATION HAS COMPLETELY RUINED DOMINOS FOR US!!! I should've read the reviews first. I ordered twice in one week, hoping the first time was just a mishap because we've eaten dominos 1-3 time a week for years. The first time I order our usual 2 medium pizzas total was just shy of $23. An hour and a half goes by and still no pizza, I call and it hasn't even left the building yet. So they set it'll be there in about 30-45 more minutes. I said well can you please remake them because that will be almost 2 hours they've been just sitting there. The guy got an attitude and said he'd have to ask his manager and then hung up on me. The second time was tonight, again ordering my usual. It shows up 30 minutes after being "quality checked" so when we got them, one of them had every topping slung to only half the pizza. LITERALLY half the pizza was just bread. Both of the pizzas were thin crust. Both of them were EXTREMELY soggy! The pizza was stuck to the box and we had to peel it off causing every peice to rip and all the toppings dripped of because of how flimsy my thin crust pizza was. Both times the tracker showed "David" was the one cooking the pizzas. I seriously think the manager should look into firing this guy, he's obviously a slacker. I just tried to call to allow them to make it right before posting a review, but go figure they can't even answer their phones. I sat on the phone for over 20 minutes on hold and got absolutely nothing. I will be contacting some higher up because this location is the worst possible customer service and basically robs...

Ordered 1 large pepperoni pizza at 10:07 pm, to be delivered. According to the tracker the pizza was cooked on its way to be delivered at 10:39.....well we waited and waited and finally at 11:25 the pizza arrived. Almost a whole hour to deliver? Then to top it all off we received someone else's order (looked like hamburger) and it was cold like it had just been thawed out from being frozen. And the name and address of the other person was printed on the side of the box. NOT MY NAME, NOT MY ADDRESS. As a matter of fact this address wasn't even close to my location. After the mixup I called the store for over 10 mins straight all I received was a busy signal. Well finally I reached someone and they admitted the mistake but assured me they would correct the item and have it brought to my door "right away". That dialogue occurred at approximately 11:35. I'm not sure what they meant when they said "right away"... but the pizza (correct this time) finally arrived at 12:58. COLD AS ICE AGAIN😡 WHY? Almost an hour and a half later? I should be the priority since I placed my order and paid at 10:07 to get food delivered and DIDN'T GET WHAT I ORDERED OR PAID FOR UNTIL ALMOST 1am...and COLD too? Plus this location is maybe 15 minutes away and that is with a lot of traffic. This place is a joke and I strongly advise NOT TO ORDER from...

If I could give this Domino’s location NO stars I would - I tried called multiple times and waited over 30 minutes with no one answering. I finally drove to domino’s to place my order of bread bites for my mom. She asked if I was picking up and I said no and said I need to place an order because no one was looking, I got an eye roll - I placed it and waited patiently. About 8 minutes later a sweet lady that works at conroe isd walked in and said she was expecting a line out of the door, that she had been calling for hours and no one has answered. She needed 14 pizzas - she has a check written out ad the lady continued to say we are not answering phones because they had a lot of people call in and are only taking online orders and no big orders and so on. The lady was the manager and she was rude and should not be the manager. You need to have back up if that many people call in. Very unfriendly and no welcoming domino’s. It makes me want to never order from domino’s again. No matter the situation you should welcome your guest and explain what is going on and try to help them out - customer service!! Overall bad experience and would not recommend going to...