La Michoacana Costa — Restaurant in Conroe

I recently experienced outstanding customer service that exceeded all my expectations. From the moment I reached out with an inquiry, the representative was incredibly attentive and responsive, addressing my concerns with empathy and efficiency. Not only did they provide clear and thorough explanations, but they also went above and beyond to ensure that all my needs were met promptly. What truly stood out was their genuine commitment to resolving my issue, going the extra mile to find creative solutions tailored to my specific situation. Throughout the interaction, I felt valued and heard, as they took the time to listen actively and address all my questions and concerns. Their professionalism and dedication to customer satisfaction left a lasting impression on me, reaffirming my confidence in the company’s commitment to excellence. I was impressed by their attention to detail and willingness to follow up to ensure that everything was resolved to my satisfaction. Overall, the level of service I received exemplified what true customer-centricity looks like, setting a gold standard for how businesses should strive to interact with their customers. I am grateful for the exceptional service provided and will undoubtedly continue to be a loyal customer as a result of this positive experience. Amazing service from Valery martinez and Jhony...

I bought watermelon ice cream the other day because it's the only flavor my kids liked from this place. They always had this flavor only. The last time I went, I ordered it as per usual, and when my kids started eating it, they didn't like it. They told me the ice cream tasted bad and it was spicy. My kids don't like spicy, not even a little bit. I took the ice cream back and told them the ice cream was different. They told me immediately they couldn't do anything about it. They had been selling that ice cream in the last few weeks or about a month. I told them my kids didn't like spicy ice cream, and they told me again that there was nothing they could do. They told me I could buy another flavor, and I said no way, I just paid over $17 dollars on those ice creams! And they wanted me to buy more? I told them they could have written in the flavor that it was spicy that way we would all know. They are so greedy! We would buy there often and spend like $30 every time because it's not cheap ice cream. I just can't believe that they would let a customer go for one small ice cream and one mini-the smallest cup. How many scoops can that be? They completely lack good customer service. They are...

For all you U.S. citizens out there, drop Baskin Robbins and Dairy Queen and come try out La Michoacana! You will not be dispointed! They have a huge selection of ice cream and Popsicles, plus a plethora of other snacks and goodies! The one scoop ice cream cones were a good size and cost $4 a piece. It was smooth and sweet, and delicious! I should have taken pictures but I was too busy enjoying my ice cream. Two of my kids and I chose Ferrero Rocher where they had actual halves of the candy included. My husband got a cone of jack fruit (guanabana) made from the real fruit, which he really liked. They have so many exotic flavors that you are sure to enjoy! I personally will avoid the cucumber sherbert with chile, but I am sure there is someone who...