Burger King — Restaurant in Contiguous United States

As I went to this Burger King yesterday afternoon, I had the worst experience I’ve ever had at a fast food restaurant. I DO NOT recommend this place to anyone. The drive thru alone took over 55 minutes, when ordering my food I can barley hear whoever is talking then I finally get up to the window and she tells me my total and I give her my card . She inserts my card and walks away for 10 minutes ( I received a confirmation already from my bank as I’m still looking at my card in the card reader ) and come back and tell me I need a new method of payment because my card don’t work . I’m trying to show her that I already paid and I’m not giving her another method of payment so she can do the same thing with the other card . She then tells me that “ next time I need to have money on my card “ whereas I ask for a manager and she stated that she is the manager and I can’t talk to nobody higher .I really think that’s this Burger King is trying to SCAM people. But If you want to be honest I really don’t see how you can have such a bad attitude when there is MOLD all around the building. It looks very bad . The name she gave me was “Maria” not sure if that’s even the right name she gave me because this place is so unprofessional. I will not be back and once again will not recommend this...

I was there for lunch and my first order customer service was good but I had yet to get the food finally get food bread is hard fries are cold I called I thought I spoke with the manager I told them my problem with the food so they said to keep food and receipt and will remake and refund your money I explain I have to wait a few weeks until I’m back on the area they said ok just keep receipt and food fast forward I get to the store go inside the store is horrible flys flying everywhere food on the floor and ignoring customers which at that time customers was like it’s 5 bodies and nobody taking orderes I wait listening to his frustration and then manager Maria came I explain what happened she then told me she couldn’t then she call someone and they made the food but didn’t give me my refund I then ask why was told that she then act like she had a attitude and didn’t want to explain then I ask well what as a customer do I get for my inconvenience she didn’t even offer a soda after I brought the hard cold food back with receipt and I still have the burgers and fries because the store was nasty and spoil my appetite along with the way they treat there customer and that’s not fair as...

Burger king is near our home on our way to church. This morning we ordered at the drive thru for what would be our very last time. The order was a 2 for 5 mix&match, a #6 no drink, a small hash brown and a large hash brown. The girl taking our order put everything on the board correctly but was missing the large hash brown. So I told her she was missing it and she put it back on. Total was over $12.00 plus change. Well when we get to the window, we were given a 2 for 4 bacon, 1 double croissant sausage and 1 large hash brown. We told her of the wrong and mi ssing items. She then tells us we didn't order those items. I then clearly again stated what we ordered, what we received and what we wanted corrected. I do not understand why she continued to ask me if I wanted her to add it to my bill when that as what i wanted. Yes we wanted our food but by then my husband was beyond fed up. All we will say is bye bye burger king. We only wish chic fil a was open on sundays. They never get your order wrong. Their long lines also go fast. We moved here from NY and...