An interesting evening, with mixed results that is best summed up as an establishment less than the sum of its parts. We were seated promptly along with our reservation, and it is certainly worth noting that the young ladies at the host station were absolutely gracious and impressed us with the grace they showed another patron that was perhaps âinexperiencedâ with a fine(r) dining establishment; no smirks, eye darts, only affirmations and pleasant expressions. Keep up the wonderful work ladies! Our waiter that evening was âokâ, albeit a bit earnest, yet almost smug, but outwardly willing to help. Drinks were well prepared, appetizer a bit overcooked for Ahi Tuna, while tasty, yet the headliner for a steakhouse named âCutsâ doesnât do itself any favors by announcing on their menus they serve mostly âmehâ beef; âMiddle 2/3 Beefâ. Dining in and around Atlanta, Florida, Charleston for 20 years with the likes of Rathbun, Ford Fry, Halâs, Frankieâs, Pampas, et. al., all of whom are valuing their steaks at the market level of this restaurant, the quality of those restaurantsâ cutsâ of meat are superior. It sort of felt as if Cuts was âhiding the quality of their meat âin plain sightâ. Their Filet was fine, however the breading on the Lobster Tail soggy, and after having ordered their Bone-In Ribeye(as it was purportedly one of their âbetter cutsâ) was brought a lesser, non-boned entreeâ. After bringing it to our waiterâs attention, he returned to the kitchen, and minutes later returned with the proper cut, yet undercooked for medium rare, which made that Cut tough, and with the same(now cold) soggy fried Lobster Tail. At that point we just decided to have them box everything up, pleasantly ask for our check, and proceeded to head home to finish cooking the steak and watch Netflix, lol. Unfortunately for my wife, her steak wasnât undercooked, so she just decided to have cold Filet vs our overcooked version of the steakhouseâs offering. Oh, and while there was a manager somewhat around the floor that evening, not once did he greet or even visit our table(he visited some of them)after a returned-to-the kitchen entreeâ. Weâll just go to Frankieâs or Pampas...
   Read moreMy husband made reservations at this restaurant for our after Valentine's Day dinner. We never go out on the actual day. We absolutely love this restaurant. The decor inside the restaurant was very nice and it felt very warm and inviting. We tend to do early reservations so we were sat immediately. Our server team took very good care of us throughout the entire meal. Our main server, Mike, was very good about answering questions about the menue items and offered recommendations for us to keep in mind. We started off with the beef carpaccio and shared a Caesar salad. The beef was melt in your mouth delicious and the salad was incredibly fresh. I loved the touch of the two small anchovy fillets on top of the salad. Though anchovy is in Caesar dressing I rarely see them as a garnish. I love any kind of fish so I very much enjoyed them. We both got the prime NY Strip mine with chimichurri sauce and his with a bearnaise sauce. We shared sides of mashed potatoes and asparagus. Both of our steaks were cooked to perfection and the sauces added a wonderful element to the steaks. It is worth noting that the stakes all on their own were absolutely delicious. The sauces were just and extra layer of flavor. The mashed potatoes were a perfect texture and the hollandaise on top of the asparagus was delightful. We finished off dinner with coffee and desserts. My husband and I both ended up getting the Georgia peach cheesecake. The cheesecake is a very light and fluffy crustless cheesecake with salted caramel and grilled peaches. It was the perfect ending to a perfect meal. It is clear that the staff really cares about the restaurant and the food being served. The service that we got from everybody was impeccable. The restaurant does have a small piano lounge area that apparently has live music every evening except for on Sundays. My husband and I are very much looking forward to checking that out soon. If you live near the Gwinnett area and want to go have an upscale dining experience I highly recommend...
   Read moreI expected a lot more from a steakhouse named âCutsâ. Itâs just expensive for no reason. Here me out.
Ambiance started off great. There was a live soft jazz-style drummer playing in the background and the restaurant and our table appeared clean. Shortly after being seated our waitress came and let us know she had a partner who would be helping as well, then asked us if we wanted water. No one ordered water, so she took the wine glasses. Why the wine glasses? Iâll never know. Mind you, there was no explanation of where the wine/drink menu was. In fact, we later discovered we didnât even have a drink menu, only wine.
The second waitress came over with a water jug in her hand and proceeded to fill everybodyâs cup up with water. Clearly, they hadnât talked before serving the table.
We ordered and everything seemed fine until halfway through our meal being prepped the soft jazz drumming turned suddenly into someone singing, loudly. Almost as though they had the mic slammed against their mouth and wanted to sing their heart out. It was, put simply, bad. Great idea, poor execution. This continued throughout the entire dining experience, and no, we were not seated near the stage. This is all her through the speakers.
The food was incredibly lack-luster, I honestly could never recommended coming here for the food. Luckily, I did get the (I believe itâs called) special sauce, and thankfully I did because of steak was incredibly dry. I ordered medium.
As for the drinks, I only ordered an espresso martini. Iâm usually an old fashion type of guy, but Iâve been on an âespresso martiniâ kick for a little bit, so I wanted to try theirs. Truthfully, Iâve had better. It truly tasted like the Post Meridiem canned version, with coffee beans floating to justify the price
OpenTable had me rate a lot of things, but out of five stars overall, I would give this place 2.5. The CrĂšme brĂ»lĂ©e as a desert saved the day. Iâd recommend that over the...
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