Sal's Beverage World — Restaurant in Villa Park

Horrible service. I drove 2 hours to get a certain type of whiskey not available by me and I was refused service because my ID “didn’t look real enough”. I am a 35 year old man with a beard and I already have some gray in my hair. The lady at the register seemed like she couldn’t care less about doing her job and the manager seemed like he was on a power trip by refusing me service. I have been to their other two branches without problem, but the people running this branch seemed like people who should never be trusted with any authority due to pride and laziness. Will never return and I recommend you don’t either. Both of their other branches are about 10 minutes away, I highly recommend you go to those to guarantee you receive service and to not support...

I started going to the Elmhurst store in person two years ago, met a very courteous and knowledgeable store manager. I've been ordering home delivery since with no problems until last week. I ordered one hour deliver and two hours later nothing had happened .So I called the store and waisted one hour explaining my concern about my missing order. They must have a new management team with limited grasp of the English language, they kept on putting me on hold. On one point the person I was talking to said unprofessionally: ..YOU WANT YOUR ORDER OR NOT? I CANCELLED THE ORDER ( I DID GET CREDIT ON MY CARD) Third world...

Did not accept my vertical ID, though I am 21, which I understand - a policy is a policy. However, I walk in with my friend who is also of age and has a horizontal ID and then I am told by the cashier I need to leave the store because I am not of age. We responded with calm voices but were not listened to in any sense and could no longer purchase any alcohol (me or my friend). We were not treated with respect and the customer was not put first in this situation. A little bit upset - hopefully it’s a learning lesson for both of us - for them to listen to their customers and maintain relationships & for me to get a...