Since I made this post post 3 Years ago, I revisited Papa Johns of Conway several times. Each time I got the best Pizza in town, well running in the top 3. Its hard to choose between Papa's, Marcos and Razorback. The pizza at Papa Johns was exactly what I was accustomed to in Missouri and I am a repeat customer now. I am not sure what has changed at this establishment, but something has. Thank you Papa John's of Conway! YUMMY!
I would rate this no star if it were an option. I relocated to Conway about a month ago from an area I didn’t have the option to have Papa John pizza. before this time i lived in Branson MO where i ordered Papa Johns very frequently. I became accustomed to a superior first class customer service. My pizza was always fresh hot amazingly delicious and the only place I ordered delivery pizza from simply because of how I was treated and the quality of the food I received. I can only say YUMMMM!!! So when i moved to Conway about a month ago i was excited to be able to have Papa Johns again. I have ordered a number of times from this location upon moving here in my short time of being a resident and to tell the truth the quality just isnt there. There is absolutely no pride in how the customer is treated and the manager of the store has no respect for the customer. After my experience today, unless a new Papa Johns is opened in Conway I will never order from this establishment again. I am pushing 50 yrs old real hard and never would have expected such poor treatment to a customer as what I received today from the manager of this establishment. I contacted the manager today an hour after my order showed being delivered because i never received it. The manager offered to send the same food that was already prepared. I asked him if it would be cold. He hesitated said yes and only then, did he offer the remake it. In the end i never...
Read moreI've always patronized you guys since you first open your doors in Conway, AR at the original location on the "east" side of UCA. When you moved to the "west" side of UCA I continued. I've always rated you very favorably based on the quality, service, friendliness, and extended late night hours of operation. I most often work very late in downtown LR, so by the time I finally get off, it was nice to know there still was one place I could count on being open to get a fresh hot pizza without question, even if you were about to close, but still cleaning up. Well apparently that has changed recently, and I am deeply disappointed! For (*^&0 sakes you are located right next to a d@mn university! You can't expect me to believe I'm the only one that would want a pizza late at night, especially with it being right beside a university. Hell, and i'm almost 60 years old. I guess college kids, or perhaps it's the pizza-makers that now have a freaking a night-night cut-off bedtime curfew!!! Grow up boys! We're quickly approaching the 2020's & finally have one hell of a Republican back in office finally that is a "business man"! It's time to get on board with the rest of the good ole USA to reap the rewards of this booming capitalistic economy along with the rest of the America businesses and you have an entire captured audience of late-nighters that are hungry! If Papa John's doesn't want the business enough to stay up and feed hungry late-nighters, there will be some competitor that comes along to do it! Mark "Poppy G's" words "Papa" someone will do it if your workers now decide they have a curfew! EXTREMELY DISAPPOINTED CONWAY PAPA JOHN'S, & just as I've always sang your praises, I'm also going to scold your new child-friendly...
Read moreWent in today in person, still in my church clothes, to place in person to go order. Placed my order and tried to pay with an 100.00. Was told she can't take it . I was told my order would be ready in 15 min. I said okay, I'm going to go get some change. Let to go to kum n go around the corner and was back within 15 min. I was told by the manager that they didn't start my order bc they have had ppl not come back. I asked why you didn't tell me before I left? I have ppl with the church waiting for this food. She proceeded to get an attitude and stated that's just what I do. I told her maybe you should tell ppl that your not going to start the order until they pay. I asked if ppl order delivery with cash upon delivery what do you do. She stated we send the order. She had erased my order and I had to order again. My change would have only been 60 or less. The pizza was gross, and that policy made no sense to me. Needless to say the ppl we were trying to feed had to wait longer than expected. They were expecting it at the time. The Manger had stated. Her own policy is wrong and doesn't match Papa John's policy. Will not do business with them again . Either personal or...
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