Sabor a la Michoacana Neveria y Paleteria — Restaurant in Coolidge

We were just driving by and saw the place. We enter and it looks cute but when we started ordering the lady was asking us how we made what we were ordering. We ordered an esquite and they serve it to us on a PLASTIC cup and the lady wanted to add CHAMOY to it. When we tried it that was the worst esquite we ever tried. It was so sour it was just not edible. I did tell the lady she apologized and made us a new one but it was just not good at all. We also ordered a pepino drink but when we asked the lady what we were flavors she had she couldn’t tell us she was just guessing and she gave us a sample to make sure it was the right drink. Idk if they make their food fresh but the drink was so bitter like it was from days ago. What was good was the ice cream. I got a banana split and although the banana was overly ripe the ice was good. Another costumer came after us asking for some fresas con crema and the other lady working was asking her how they were made. The ladies seemed clueless about their work. If they are new they definitely need more training. if you guys want some good stuff go to LA MONARCA It’s like 4 minutes away from this location and their food is...

I found about this place last year, and I've been going constantly, until a few months ago, when I had a bad experience with the gentlement with glasses that works there. He prepared my order wrong, and when I asked one of the ladies working there she ignore my concerns, as well as the guy.

Today, I decided to give it another try so I drove the 40min drive there. The same male with glasses was there, I asked him if I could order the Tostielote, I also asked him if I could get to chips mix (since that's how I get them, and it usually is not a problem with the servers) When I asked him he right away said they didn't do that, I explained to him how they always have done that and he made a big deal about him not having any of the chips that I wanted open and how they usually need to have a big bag of it open already to use??? So, I told him that I was willing to pay EXTRA for him to added them, (there were 3 small bags in the counter ) and he said he couldn't and was giving me a ton of excuses, so I simply left.

Never again will I be going there, so sad with the...

This was my 5th time coming back and 3 times out of the visits, my order has not heard correctly. The menu here needs to be updated and organized better. Everytime I order something , the girl at the front counter doesn’t know which item I’m referring to and received the wrong item. I even point to which one to be specific. Yes, I could definitely address that my order was not what I wanted but I didn’t want to waste the food or make her upset when I get the item because most of the time I come here, she looks very uninterested in serving customers although she is friendly when she speaks. I took it anyways because it’s not really a huge deal; I like the food here. I just want this place to have a better detailed menu. I love everything that I received besides the mangonada. Just wasn’t a fan of how it tasted. I do enjoy their nachos, corn ice cream, and bars. They did improve on the cleanliness of their shop when I first came...