**update 4/10/2021: after not visiting since leaving the original review, a new national chain wing establishment opened in the next plaza and i've tried wings at every single restaurant i've been to and ordered from in the area and unfortunately for me, none are as good as the wings at this place..here there wings are smaller, cooked more thoroughly, crispier and taste better overall; i still won't return, but it's only fair that i increase the stars to reflect the quality of food.. my issue with the manner in which the operation is managed/run/owed is precisely that; my issue.i was a frequent visitor of this establishment because the wings were consistent and the young crew behind the counter always working hard and polite. i preferred to pick up b/c the deliver service fee was high. however on several occasions i had the displeasure of encountering the owner. no he never intro'd himself. he was too busy bossing the staff. it was these interactions with the owner & myself- none of them friendly on his part- never a hello or a thank you if I was paying at the register- and observing the manner in which he treated his staff that i decided not to return and leave this sub-par review. mr big shot, i got news for you- your staff and your customers make you who you are. without us,...
Read moreWe moved to this area 2 years ago and have been hesitant to try this place simply because most knock off wing joints just plain suck. Today we have in not wanting to make the 15 minute drive to Wing Stop like usual. I figure there are some folks in the same situation considering the lack of quality wing joints around here. So here we go.... first impression was good. We ordered online and the food was ready when I showed up as planned. The place looked clean and I got prompt and friendly service. As I drove back home, I dove right into the fries like normal. I wasn’t impressed with them, I guess I was expecting hand cut fries not the typical frozen bulk fries I got. They were seasoned well and tasted okay, just not was I was expecting. Now for the wings- we ordered 3 flavors and all tasted good. The wings were crispy and the sauces were what you would expect. The mild is very mild, no heat whatsoever. The Cajun was a bit over seasoned but still good and the Lemon Pepper was on point. My only issue with the wings is, well they were small. All in all the prices are similar to Wing Stop but just not as good. Good enough though to satisfy your Wing craving if you don’t want to drive the 30 minute round trip to get the good stuff. For the fries alone I will make the long...
Read moreI used menufy to order 20 wings and tried to select 2 flavors. I didn’t realize that it didn’t keep both flavors. I also added ranch for .40 when you would think you would get a choice of ranch or blue cheese. But I paid for it. I picked it up drove home and there was no ranch in the bag and the wings were all one sauce. I called up there and the kid working offered to make 10 lemon pepper and ranch if I came back. I thought wow that’s great customer service only for the owner/mgr to tell him no bc that is not what my order said. He made him call me back and let me know he can’t do the 10 wings bc that is not what came through online. After discussing this with him he talked to Mr. Lee the owner again and he said no but if I wanted To drive back for that ranch they could give me that. I always try to support local especially during this time but after this experience I will not be back. Their wings aren’t even that good. And they’ll make you pay for ranch. And if the online ordering system messes up dont think they’ll do you any favors. Lost our business. Maybe they should take some direction on customer service from...
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