WaBa Grill — Restaurant in Corona

they need to fire patricia immediately she has horrible customer service! she always gives me an attitude for no reason as if she has a personal problem with me when all i do is just order food. i don’t even come here often only when im craving it and i never once gave her a problem. i work customer service as well so i understand how it is. i always come in and greet her with a smile hoping she’s not in a bad mood that same day but she always gives me a disgusting face as soon as i come in. today i ordered 2 chicken bowls 1 steak veggie bowl and then i ordered a sweet and spicy chicken veggie bowl and she got confused didn’t understand it was 4 separate bowls i tried explaining it and she gave me a nasty look and sighed and told me “i have no idea what you’re talking about” and i showed her a picture of the sweet and spicy chicken veggie bowl that i wanted maybe she couldn’t understand me and told me “no i don’t need to see a photo!” in the most rudest tone and and laughed in my face as if i was dumb. i was so shocked at the way that she thought it was okay to talk to someone like that especially if i was being nice to her the whole time! she then proceeds to type in my order wrong even though i explained how many bowls it was she just refused to actively listen to what i was saying because of her high ego. she fixes the order on the screen but as she’s doing that she’s tapping the screen so hard and fast to show she’s angry and frustrated with me i don’t understand why if i tried helping her fix the order but she refused to listen to what i saying and told me she knew what she was doing. yet in one of the bowls she forgot to add the avocado that i asked for. if she doesn’t like working there she can always leave. i’m never coming here again and it sucks i have to go to further location because of her service this place is like a 5 min walk...

Less than impressive customer service. I ordered one large drink and 3 rice bowls, one chicken, one sweet and sour and one steak. Cynthia the cashier rang me up and then another employee gave me my order when it was complete. I received 2 chicken bowls and one sweet and sour, no beef bowl. When I brought this to her attention, she was irritated and told me there was an extra charge for steak (which is fine), an extra $1.08

I waited then for the correct bowl. When given, she reached back into my bag (after not washing her hands and handling other peoples money), which I also already touched inside, took out one of the bowls and threw it in the garbage can.

I told her, hey, If I knew you were just going to trash that perfectly good bowl in the garbage I would have totally just bought it, that's such a waste. Cynthia said it was their policy to throw out them out....

First time at this Waba location and probably the last. Never been to such a stingy location. Ordered a full size steak and chicken bowl. Super shallow serving of rice and stingy on the protein. The Riverside magnolia location gives you enough where you can’t even see your large serving of rice- and that’s with their discounted weekend 2 bowl special! The amount I got today for the full bowl was the amount I’d get in the mini bowl size at the Riverside location.

I ordered via app. Said it would be ready at 11:28am. Got there for pick up at that time and still had to wait for them to finish it up and package even though all said it was completed and ready. I work 5 min down the road. When I got to work and opened it, the food is cold and chicken has so many chewy/inedible pieces. Super disappointing and a...