Snapka's Drive Inn — Restaurant in Corpus Christi

I always go to this place and rarely have problems. Usually it's something minor which I know happens. Today 7/29/24 I called my order in showed up on time before it was ready in the drive thru. I was watching them as they were bagging orders etc. One of the workers bagged up an order and put it on the counter. There was one car infront of me which was waiting for their order. A customer walked in and the employee who put the order that was bagged and ready on the counter takes the order from the walk in customer. Me thinking I hope that's not my order waiting on the counter. Finally after about 7 minutes the car infront gets his order and I was able to drive up to the drive thru window. They female employee immediately hands me my bagged order. I couldn't see the counter to tell if it was the order on the counter but I gave them the benefit of the doubt because of how many times I've been then and gotten great food. Well wouldn't you know it I get home and the paper bags are soaking wet which tells me that was my order on the counter. I ordered a Dixie cheeseburger meal half onion rings and fries, anregular hamburger wth mustard no cheese with onion rings and an order of three crispy tacos. Instead of a dixie burger they gave me the small cheeseburger half fries half onion rings that were wilted and cold. The regular hamburger had mayo not mustard and fries that were cold. The tacos were so soggy they had fallen apart and cold. I called to ask for the manager and a female employee was insistent that she could help me. So I told her that I saw them put my bagged order on the counter and it left it there instead of bringing it out to me when it was ready. And I was extremely angry that they gave me the order knowing it was ok the counter with tacos knowing they woule get soggy. The employee stated she can replace the order which I explained to her that its already 730pm by the time I get there and back home it will be past 8pm. So I asked for a refund. The employee named Spring said that I would have to go back to get the refund. which i explained to her I had already driven over there to get my food then was having to go back to get my money back because of how they decided to ignore my order on the counter then just pass off the order knowing it was going to be cold and the order wasn't even right. She then passed the phone to someone she said was in charge . So I told her I wanted a refund which she explained the same thing. Which I also explained to her the time and gas I already spent to initially get my meal. She asked for the order name and when I told her she said oh yeah we messed up on the order sorry but if you bring it back we'll make it fresh or refund your money. Which I was extremely irate to know that the both employees working knew my order was sitting on the counter the whole time I was there but decided to give me a cold order anyway thinking that was ok and then come to find out the order was wrong. Both seemed to act like it was no big deal. I asked the second employee if she would eat food that she paid for that was cold from being ignored on the counter? She said no. I just do not understand how they could just let food sit there then pass off the cold food to a paying customer. I can understand if i got there late and the food was already there. If the money came out of theit pocket I'm more than sure they would be just as angry.

Look at these horrible tacos. They wouldn't eat food like that. The employee clearly said she wouldnt...

First time there, was Friday night so they had a bunch of really nice cars out. We decided to order some food and the lady who took it seemed a little overwhelmed with the big crowd, understandable. We noticed people were complaining about orders being wrong or missing stuff but we still ordered (wanted to give it a try) and come to find out she got our order wrong as well (didn’t find out until we got into the car) she then came out of her way almost across the street to shout at me and my family saying “ I took an order that wasn’t mine” she called our number and had everything bagged for us so there was no way we could’ve known it wasn’t ours until opened. I’m not sure if maybe it was too much for her that night or what but I think for her to leave during a big rush and shout across a street blaming a customer for her mistake isn’t right. Sorry don’t recommend this place it was super cool with all the cars there but she ruined it for me and my family. Might I add we went after her to return the food and she put her hand out at us and said “forget it, bye! bye! Never mind! Forget it” Not...

Last night around 8:30 PM, my family and I went to try this place out. We were greeted by an employer named Spring. She explained how the ordering process worked and even came back out to us and provided us with a menu. She didnt rush us and it didnt seem like were were a burden to her like some other places we have experienced. She gave us an explanation on the different size burgers and was wonderful.

She later returned to our vehicle with our food and we enjoyed the nostalgic experience. The food was packaged amazing and the onion rings looked delicious.

The hamburgers were perfect and the food was delicious. One of my sons got a corn dog and he said it was the best he has had. The price of the food was reasonable and we will definitely go back.

Only issues we had was it did take about 30 minutes to get our food but well worth the wait. I would also suggest having a trash can outside so if someone parks and eats. They can easily throw their trash away.

Lastly, we saw Spring inside cleaning and sweeping during her down time. She has such a positive attitude and...