Horrendous customer service. This isn't a recent issue either. It's been consistent for at least 6 months now. The worst service is from who I believe to be the general manager. I never caught her name, not that it matters. Every barista there is horrible. They obviously hate their jobs, hate their customers, and probably hate their lives. If you want coffee, go to Philz or Peet's. If you specifically want Starbucks, just go to the one inside of Safeway. They are much better.
I don't like writing negative reviews, which is why I've given chance after chance for this issue to change. It's hasn't and I truly believe it won't until they...
Read moreCheapest local cup of coffee by 25 cents ! Unfortunately I’m starting to make peace with that not being worth it ! best to drive to mill valley.
The issue here is the baristas hygiene, it is seriously and severely alarming , I have seen them do just all sort gross things like finger their noses right there as I watch.
I don’t care that they can be rude in the evening or that they explicitly make the wrong drink in the morning.
I get it ! It’s a tough job and am guessing they deal with all sorts unpleasant characters but poor hygiene is where I draw the line.
Pay attention here and make sure they don’t feed you any germs...
Read moreVery poor customer service. I’ve never had an issue at this location before. The gentleman that took my order rushed to put my order in the system. I repeated my order twice and he still got it wrong therefore cause the barista to get my order wrong. After I informed her she remade it promptly. However the guy that originally took my order had a bad attitude about it instead of apologizing. There was no reason for him to have rushed in the first place because they were not busy. There’s no...
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