Ute Coffee Shop — Restaurant in Cortez

Just passing through, I saw the classic-looking restaurant with the tribal name and lots of cars parked out front. Seemed like a good bet. Inside I was seated quickly. The servers seemed to be handling the crowd well, which appeared to include many regulars. I was happy to see Navajo tacos on the extensive menu, something I had enjoyed years earlier at another 4 Corners restaurant. What came out was not what I was expecting. The fry bread was the best part, but it was difficult to cut and seemed undercooked. The lettuce and tomato were fine, but I was surprised to see chopped onions on it after the server told me it would have green onions. The server asked if I wanted red or green chile, and I chose red, but what came out was dull brown and tasted more like the beans than any peppers. It reminded me of store brand canned chili, but the small cup of salsa improved the taste somewhat. The dusting of shredded cheese quickly melted into the runny chili. While I waited for the food, I went to the restroom to wash my hands, but since there was no soap, and the paper towel dispenser was broken, I left feeling less clean than before. I asked the server if they had any soap to refill the dispenser, and one of the kitchen staff went in to take care of it while I paid. I went back to the restroom on my way out, and found the dispenser filled with pink dishwashing detergent. Better than nothing I guess. Overall it was a mixed experience. Fortunately there are many other...

I'm a long haul truck driver and I have epilepsy I went into the restaurant respectfully before I took my service animal with me. My dog and I asked him can I bring my service animal in and the lady got an attitude as long as she's got papers. So I said okay I'll go get them. She went into the hallway, the restaurant behind the counter and engaged in a conversation like with her co-worker smirking and saying there's a difference between emotional support animal and a service dog and like talking ignorant towards me and my dog so I went outside. Got the paperwork. Brought my dog in and told the owner that it's not okay cuz it was the owner that was making us feel not welcome and it was the owner that was talking bad and gossiping about me and my dog. It was a really bad experience and I went and got my dog in the papers and continued back into the restaurant and I told the owner that it's not okay to treat people and talk about people like they were doing and she said well. If you want to sit down and meet you can. Maybe you should understand that there are people out there with disorders that need their dog with them and it's not okay to put people down and to make them feel not welcome in your own restaurant if you're passing through. Do not stop at this place. It's dirty as hell inside in the way they treat....

Horrible food, snotty waitress. My family of five just left. 1 order of th1 egg plate. The hashbrown was cold and had to have it microwaved, it took 15mins just to throw it in the microwave, the only thing eatten was the toast. 1 order of 21 shrimp plate only thing eaten was the shrimp and maybe 5 fries. The fries and greenbeans were tasteless and rubbery. 1 order of 3 egg plate, everything was luke warm. 1 order of 2 chicken straps meal green beans were rubbery and passed to a different family member. Last was a Brisket Meal, Brisket was fatty, tasteless all around gross and the waitress was told so and asked to take it back, the mashed potatoes were luke warm, again green beans were rubbery. Then when the bill came we were charged $20 over what our bill should have been. When we got to the front to pay, we told her the issues. VERY SNOTTY you ate everything shouted in our faces UM NO we ate what we could stomach. When told we wouldn't come back she just shrugged, so we said with that attitude you won't be getting a tip either, to which we got a smirk. I WILL...