I am trying to figure out why I can't receive any service around 12:45 A.M. throughout the week. I stop in the drive thru at the screen to order, I say hello for like 5 minutes, no one answers. Then I proceed to go up to the 2nd window and knock on it to get someone's attention, but no one wants to answer. I see a chubby white guy in there, and a chubby young white girl inside moving around away from window,along with an average build white girl, but not wanting to answer or even acknowledge that i am there. I am writing this for everyone to see... and for McDonalds Management to review, and come up with a solution to accomidate customers that are hungry for a bite to eat early in the morning, to get the service from a 24 hr fast food restaurant that they so well deserve, without being denied and brushed off as if they were closed. I have been in there earlier then this, and even later, with the same results. Is this one reason why McDonalds is going under and loosing some of their stores as of late? You won't be getting no money, when your employees won't accept customers and money, and you will start loosing more customers if this continues...
Read moreIt's a hit or miss franchise meaning since its not a corporate store and so we see things on tv that some things doesn't make it to the store but some things do that others you'll find along the way, do not offer. The children's play area that's there now has not been remodeled or taken care off for a long while. It came in around 25 years ago from an outdoor playground into an indoor. Sadly, it looks terrible. It's like the franchise owner is wanting it to go to hell so he can just shut it down. They need a all new playground design. My son 7, loves to play at McDonald's all over the place and he actually asked me one day, "Papa, are we bad kids here?" I said, No why would you ask that! He said, well then why is Ronald McDonald to other kids with better playgrounds. It's sad when you have to start talking to your 6 year old about Capitalism. Unfortunately, he will probably never get to see a great play area before he's too big to play in there. Food? It's nothing you're not really you g to find anywhere else I guess, some days your food is fresh and others its cold and sat for a while. We are customers at least...
Read moreMy large fry was more like a medium if that n I wanted hot mustard for my chicken n its even listed on my receipt n I got no hot mustard...another bad review for this mcdonalds...their customer service sucked tonight the lady working the counter was rude and got the order wrong so after driving home n finding the order wrong then driving back to the restaurant took about 30 minutes n all she did was grab the 2 missing items n threw them in the bag n gave it back so about n hr after picking up our food we finally got to eat cold nasty food n everyone knows ur fries r nasty cold...when an employee screws up an order it's their fault not mine n I expect my order to be completely remade hot n fresh just like I was taught to do when I worked at McDonald's years ago...what happened to customer service is ur first priority??? Won't ever be back to this McDonald's will go when I'm in zanesville but never here in coshocton anymore...wasted $25 on cold nasty food that most of it ended up...
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