Newport Rib Company — Restaurant in Costa Mesa

Every single time I walk in to order I find myself being ignored and it takes a good 4 minutes for someone to come to take out desk. I am disabled and elderly but that doesn't matter here. My orders have been shorted almost everytime and the Ribs are inconsistent in being almost nothing there meat on the bone. Paying up to $75.00 it's not worth it. I've always made it a point to say Nothing Spicy as we have Terminal individual who has medical limitations and can cause internal distress.Noone listens believe me and the Sausages we got last nite caused medical problems for both. TOO SPICY never warned it was that. In addition when arrived home to serve the meal several items were missing so I finally decided this was enough. I called spoke to Laurie told her that part order not there and she asks am I coming right back to get it now when I have terminal Ill at home to feed and care for. She tells me to hold on the phone as if she intended to take care of this and there I sat for 7 minutes waiting for her return . After I realized that she was never going to give me any service I hung up as I'm sure many of you would have done long before 7 minutes has passed. To make a long story short if you like being taken advantage of and pay for mediocre Baby Backs and not receive all of your food and be totally ignored this is the Place for you. If your Disabled don't expect them to even open the door as your coming or going I had it fall against my arm and leg as I was leaving and from a distance after the fact asked if I needed help. What a laugh . I wrote a message to their offices and of course no one has even tried to contact me. I have to tell you after spending our money there past 20 some years for so many orders being shorted and the extremely bad service in take out I have no desire to eat there ever again. You won't be missing anything save...

Found myself in need to wait out traffic after a day at the beach. The Google gods smiled down on me with this recommendation. Shocking large and spacious parking lot. Great dining area that you can feel comfortable dressed up or even if you just dusted a healthy dose of sand off. Wonderful service, our waitress was welcoming, warm and happy to offer reccs on her favorite menu items. Also I've never wanted to be a kid so badly, kids meal was $10 and it included tri tri ( the option we chose) fries (option chosen) corn on the cob and fresh pineapple (complimentary) and a drink and Luigi's cherry icee. I got brisket and beef ribs and they were both nothing short of magical. And HUGE portions, had two separate meals of left overs. Really good side options too from mac n cheese, mashed sweet potatoes, reg mashed potatoes, coleslaw and more. The fresh cornbread and honey butter were also a perfect pairing. Can't think of a single bad thing to say. I will have to go back sparingly since it was a bit of a splurge for the adult meals (about $35) but there were also lots of more moderate options around $16-$18 that might be the solution to getting more visits. Oh and the BBQ sauce... amazing! Might be in my dreams for...

I had a really nice lunch. The waitress did an excellent job. I ordered a hamburger because, to be honest, the last time I ordered ribs here they were terrible. They had a rancid smell to them. Yeesh! So I had decided that I would never eat at this place again. But we had to meet with a group of people for a fundraiser and this is where we had to go. So I was kind of stuck. Anyway, much to my surprise the food was delicious! I had a hamburger which is a simple thing but I had the NRC Signature Burger and it was actually delicious. I don't care that much for the fries, but they were okay. They have some kind of coating on them to make them extra crispy I guess. But I don't care for that. I prefer honest, straight forward fries. My husband had the spinach salad and it was all so delicious. Many people ordered ribs at our table and they all looked good and everyone seemed to enjoy them. So maybe I just had a one-time bad experience. The atmosphere is comfortable. A little noisy but overall very friendly and nice. And as I said the waitstaff did a excellent job. It's especially noticeable when they are taking care of a large group of people. I know that overwhelms some waitstaff. But these folks did...