Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Cotati

New update- used to be 5 stars now I've decided to lower my rating do to the past 2 visits. A young girl who no longer is new looks at you like you are incompetent and she does not understand certain terms. She is most ignorant and hard to deal with personality wise. The older male she works with seems to share a similar camaraderie in his likeness towards her. So he covers up her annoyance by excusing her with his excuses of why she doesn't understand what you meant. Even though she is trying to belittle you acting like your words are outdated. This establishment has become disgusting by these 2 people alone. I used to frequent here at least twice a month but after the last 2 ordeals with the same two dullards I've decided not worth my time and definitely not my money. You lost my business from your rudeness. Good...

They want you to place your order ahead of time. I called and tried to do that, but they hung up on me twice. So I drove there and ordered their special cowboy large pizza for $12. I point it to the big sign in the window and said that's what I want, but they charge me $16. I didn't catch that mistake at first because I ordered four pizzas. Then another customer showed up and said yeah I phoned in my order and I looked at him and said so they answered the phone, he said yes. And I asked for extra pineapple on my Hawaiian and there was hardly any pineapple. I've had good pizzas before from Papa Murphy's, but this whole experience kind of sucked today. Hence why they only...

I am not one to let ONE person ruin a whole franchise but…the lack of customer service, attentiveness and just plain respect my family received from ordering on the phone to pick up was HORRIBLE. I understand these are high schoolers working but it’s everyone’s duty to ensure we are shaping decent humans. To the young lady with the long fake finger nails I hope you were just having an off day and that your personality isn’t that terrible on a...