Subway — Restaurant in Cottonwood

Absolutely the worst experience I've ever had in a fast food establishment. The employees are rude, want to argue over a simple question and are downright lazy. Last night we ordered at the counter. The short girl with glasses didn't smile once. She hurriedly and incorrectly put our order in. The heavyset kid was insolent and argued over the meal deals which we wanted. A very simple request turned into an argument over the fact that we had requested the deals including a kids meal. Long story short we left with incorrect sandwiches, he refused to give us the drinks. Maybe he wasn't trained right. I called the mgr. When I called the girl answered the phone "hello" ... No professionalism in the greeting. I then spoke with the manager Eli. He apologized and offered a free 6 inch sub. In the end the girl walked off, the manager never showed his face to remedy the problem and the free sandwich was placed in someone else's bag. Not only did my elderly mother feel shunted we all felt that this was by far the worst experience of our lives. We are all professional people and I'm stunned by the way we were treated. Will not be...

Subways is Subways. These kids show up after school getting on the job training. Xavier, I don't care how lowsey your day is, to wish the people that made your food because you were not willing to make your own dam sandwich is a below the belt blow. It's an ugly nasty thing to say when cottonwood, being the small city that it is,parents of whom send their kids for job experience to make your food and fill your belly. Perhaps, you would be better off on the unemployment line. This might humble you and teach you a lesson you entitled piece of garbage! People like you don't need to be serviced, you need to be told- get out of Cottonwood. 1-Star for decent service 1-Star for decent selection 1-Star for customization 1-Star for friendliness 1-Star for cleanliness You GIRLS KEEP UP THE GOOD WORK- WE appreciate you- you can't please everyone and I'm pretty sure without you subways...

This is the worst Subway I have ever been. Went into Subway Saturday the 17 Oct 2022. Mid day for late lunch. No one in front of store to begin my order. Said hello out loud after 10 minutes of waiting. A big scruffy guy came out and asked me what I wanted. No hello or a nice greeting. I asked for ham roast beef sub, I got what I ordered checked out with no thank you have a good day . Got home the ham and roast beef were frozen, it was disgusting u couldn't eat it. I called the store store and they told me to put it in the oven. The phone rang and rang, when they finally answered they didn't say who they were. I didn't know who I was talking to. I explained about the sandwich that is when they told me to put it in the oven. The employee was rude and did acknowledge me. I will never come...