Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Crescent City

First time there , I ordered two pizzas . Neither one of them was made correctly . Mine was the garlic chicken with no chicken add pepperoni and sausage ( it only had pepperoni) and my sons was supposed to be a dairy free pepperoni pizza add sausage bell pepper and pineapple. They didn’t make it so when I went to pick it up I had to ask a confused staff behind the counter where my order was . They then informed me they don’t have dairy free cheese . So I asked they make it without cheese . When we got it it didn’t have pepperoni either . They also had to make our s’mores . So we stood there for 15 minutes and still got two incorrect pizzas . We had ordered hours before. Not impressed . The one person on the phone was supposed to be talking to the customers . The rest were busy and that guy was on the phone . Not well run. The food wasn’t bad , but sheesh and oh I am pretty sure I paid about 7...

I am a local... Seems over the last year at least, the staff has been having a turn over that has lead to the kids that are left are genneraly unpleasant and argumentive! The customer service training has went down hill! The staff that was professional seemed to of be annoyed by kids coming in so they didn't stick around! This is too bad for the buisness in there obviose lack in caring about the healthy work enviroment for the healthy workers!!! Now this community has to put up with kids that are disrespectfully addressing any complaints customers have! Seems the owners are taking advantage of the brand name and product, not caring to properly Train or get rid of bad apples ... Knowing the pizza is great ... Also knowing this is a small community that doesn't have another take & bake around, to go to instead! Hope if owners read reviews, maybe our small community will get the customer...

I think this Papa Murphy's needs new management. The counter persons are surly, they keep getting our order wrong, the crust is always slopped to one side of the pan and drooping off the other side. We ordered gourmet garlic on one half and gourmet veggie on the other. When we got the pizza home, it has chicken all over it. We request no onions and get home with a pizza with onions all over it. We order the same kind of pizza every Tuesday. You would think they could get it right now and then. If this happens once in awhile, I would think it was personel. Since it happens almost every time, I think it is management!! The ppl making the pizzas are not taking pride in their work. That is management failure. Pizza Hut went out of business here in CC. The only other pizza place is Little Cesar's. You would think this would be a time for Papa Murphy's to shine. So far, that is not what...