Baskin-Robbins — Restaurant in Cumming

It took me a few days to come and write this review. I wanted to purchase a nice, unique ice cream cake for my daughter’s 14th birthday. Which is how I chose the seemingly perfect option for the Designer Handbag Cake. First off, the people at the register kept telling my sister and I that we had the wrong store. That was until I pulled out my phone and shower or root that we indeed had the correct store. Surprise; it was found in the back! Even after this, I was willing to not make a big deal about it. Once I got home to set things up for my daughter, I was instantly disappointed in the look. The “purse handle” had fallen off and had to be stuck back in. It basically looked rushed; like it wasn’t done with much effort. That was my first and last time purchasing anything from this store. I had...

If you are ordering a cake for a birthday or party DONT DO IT HERE!! I ordered an ice cream cake for my sons third birthday online for this store. I paid for it and received a confirmation. When I went to pick it up at the scheduled time, the manager told me it wasn't ready. When I asked him if I could get it later he informed me that he didn't even have a cake to make one! He followed up by saying "I guess I should check the orders hu?" Thankfully the party was the next day and I was able to rush off and find another cake somewhere else. I got no discount or coupon for the hassle and inconvenience. VERY...

Very bad service. All I wanted was two ice creams, the guy at the window asked me to pull over so that he can get it outside. Since it was a drive thru I made way for others. The girl at the icecream was busy serving others who came inside the shop. Absolutely waste of our time. We just kept waiting in the car. Finally the girl came out with the order. A brownie in a cup topped it with icecream and she said it was a brownie sundae. Gosh they have no idea what they are doing. Poor service, badly managed staff! Not...