TP Tea definitely has premium drinks, but their set up/service needs a whole lot of improvement.
Came in and they only took kiosk ordering. The user interface is really bad and difficult to use, which is why it creates a huge line. They have minimal seating inside. It is mainly people waiting for their drinks.
They used to have a pick up area to the right when you walk in, but they just moved tables/chairs to block the space. It is difficult enough with the smaller space they have.
Now to make the experience worse. After about 20-25 min, I check back in, and no update on my order. I check back in at the 30-35 min mark, and they say they are working on it. By 45 min, they had one drink ready, and were ready to complete my order...when I told them they were still missing the other it took them super long to figure out where it was. There was no sense of urgency to complete the order. So it took close to one hour to get two drinks...
Again, as I waited inside, I could tell everyone else was annoyed that drinks were coming out so slow. As a safety concern, I did also see staff drop a cup on the ground and still use it. Their main issue for efficiency is that the space for the staff to work in is super small for the amount of workers they have. So they just bump into each other a lot.
Again, the drinks are pretty good, but the rest of the experience in long waits and lack of efficiency makes me avoid the location.
It has been a few months since this experience, so I'm hoping they've changed a few things...otherwise, I hope they make...
Read moreI’ve been to this TP Tea location in Cupertino many times, but this is the first time I’m doing a review specifically because I realize I have never written a thorough review, with my own thoughts and experiences. Given that this was the first boba place I’m going to in 2025, what better would it be than writing a review?
Located at the Pacific Rim Shopping Center, it’s not surprised that it is practically empty given that it is on New Year’s Day. However, the inside of the shop was still bustling with people, and employees constantly having to fill in person orders, as well as orders for pick up and delivery.
The prices of the Boba drink have significantly gone up, but compared to other boba shops, have stayed true to the quality of their tea and how specific the sweetness is for each drink (including ice). Me and my friend got the passionfruit green tea with boba (only I myself got the lychee jelly as an addition) — and needless to say, it was one of the best things that I have gotten!
I’ll definitely be coming back soon to check out the other different drinks that they have, but I would recommend this place to anybody...
Read moreWe ordered the Tie Guan Yin Milk Tea (5/5) and the Tie Guan Yin Milk Tea with QQ Noodles, both at 15 percent sugar. The QQ Noodles doesn't have much flavor itself, but is fun to chew on without all the extra sugar from the boba. The drink itself had a smooth, light, and creamy texture.
TP Tea Cupertino is one of my favorite boba shops in the Bay Area. Specifically this location, I tried the 2 other TP Tea location, they weren't as good as the Cupertino location. There's always a line, I recommend ordering online and picking up. The tea here is strong and flavorful. I tried a bunch of drinks on their menu, and my favorite is probably the Tie Guan Yin Milk Tea (15 or 30 percent sugar depending on how I feel).
We also ordered the extra spicy popcorn Chicken (4/5). It had a nice spicy kick to it, the chicken was very tender and moist. It made me sweat a bit, but wasn't too spicy on the tongue. If I was to order again I would go for the spicy. The extra spicy had a heavy coat of chili powder, which is a bit too powdery for my partner (was...
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