Wienerschnitzel — Restaurant in Cypress

Went on Friday evening Dec 16, 2022. Employee at the drive thru did not understand what I was saying. Her manager, I assume, tried to tell me that a coupon wasn't good until Jan 29, 2023. When actually it is good through that date, so that was either a lie or he didn't understand either. Then they told me the coupon actually wasn't scanning, so was it lie or what?? Then I paid $40 in cash, and the total on the receipt says I paid in exact change, $33 something, which is also not true AND THEY GAVE ME INCORRECT CHANGE. can't understand what I'm saying, can't understand/ outright lying about coupons, and can't enter in correct cash amount or give me the right change. Seriously wth. Never coming out this location again, on katella...

We have never been to a Wienerschnitzel before and we really enjoyed it. Who knew hot dogs and french fries could be a fast food thing? We can't compare this one to any other, but we can say it was fast, friendly, fresh, and delicious. Long line in the drive-thru, but it moved smoothly and quickly. Also, we've been to a lot of fast food drive-thru windows lately because of Covid-19 and this is the first place that didn't get one part of our order wrong!!!

We used coupons that came in the mail and the helpful employee let us use two for a savings of over $2.00 - which in fast food land is lots.

We...

Food is great when I get my food. They never seem to understand what I'm trying to order. Alway have to driver to the window to order. Maybe it the street traffic noise. But most of the time at the window they have a hard time understanding. Then when I do get my order I check it in the parking lot before driving home and it never fails its my comb that is missing items. And never the rest of my family. Seems like workers there are high or on something. They seem frozen like statues. I've seen it with 3 different employees, different time's. I rather drive to the next wienerschnitzel than go...